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Application Engineer, Stanstead Abbots, Herts, UK
• Supporting our entire customer base through a variety of mediums, with a focus on FAQ, Knowledge Base Articles, and Community Forum participation.
• You will use your expertise to provide proactive and reactive assistance to all customers.
• Conducting training for existing customers, writing knowledge based articles and application notes for Altium products, and performing product testing during beta stages.
• Record and document all issues related to customers both internal and external.
• Bachelor degree preferably in the field of electrical engineering or comparable training with professional experience in customer support
• Teamwork and commitment
• Flexible, meticulous and responsible
• Experience with EDA software tools is beneficial
• Good verbal and written communication skills in English
• Any other language skills are beneficial