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  • PCB DESIGN SOFTWARE
  • Altium Designer

    Complete Environment for Schematic + Layout

  • CircuitStudio

    Entry Level, Professional PCB Design Tool

  • CircuitMaker

    Community Based PCB Design Tool

  • NEXUS

    Agile PCB Design For Teams

  • CLOUD PLATFORM
  • Altium 365

    Connecting PCB Design to the Manufacturing Floor

  • COMPONENT MANAGEMENT
  • Altium Concord Pro

    Complete Solution for Library Management

  • Octopart

    Extensive, Easy-to-Use Component Database

  • PRODUCT EXTENSIONS
  • PDN Analyzer

    Natural and Effortless Power Distribution Network Analysis

  • See All Extensions
  • EMBEDDED
  • TASKING

    World-Renowned Technology for Embedded Systems Development

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  • ONLINE VIEWER
  • Altium 365 Online Viewer

    The easiest way to visualize your electronic designs online

  • Altium Designer 19

    The most powerful, modern and easy-to-use PCB design tool for professional use

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    Annual PCB Design Summit

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    Posted: Oct 01

    Applications Engineering Co-Op - Westwood, MA, USA

    Job Responsibilities

    Designers need tools that help them make the most of modern technologies, successfully manage projects, and deliver connected, intelligent products. At Altium, we create the tools designers need. Join our team, and start a career you are passionate about while making an impact on the future of electronic design.

    As an intern in Altium Customer Success & Technical Support Team, you will be exposed to all facets of the work of an Applications Engineer. This gives you exposure to how customers use Altium products in designing verifying and managing in real time.
    Support our customers with technical questions about the product, i.e. licensing, set-up, configuration and usage
    Troubleshoot and resolve and qualify pre-escalation cases for Level II support team
    Documenting and updating of Support related Call and Tickets, as well as, documentation of issues related to users, both internally and externally.

    Time will be set aside for mentoring in the following areas:
    Applications Engineering
    PCB Design tools
    Customer service skills
    Career mentoring

    Requirements

    Pursuing education in Technical Field is preferred
    Committed, team player
    Flexible, careful and responsible
    Good verbal and written communication skills
    Experience in Customer Service (i.e. Support, Helpdesk) is a plus
    Experience with CAD tools for creating electronics designs is a plus
    Preferred Majors: Electrical/Electronics Engineering, Electronics Computer Engineering, ElectroMechanical Engineering or related degree

    If you have been selected for an interview, you will be contacted initially and directly by an Altium HR representative via email or phone. Altium conducts all interviews via phone, Skype, or in-person. We do not conduct interviews via email or online chat.

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