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Product Support & Community
Community Support and Technical Documentation
Documentation
Official CircuitStudio documentation, start here to read through comprehensive documentation
Knowledge Base
Search the knowledge base for curated material created when a need is uncovered through technical support. Check here if you did not find the specific answer you needed within the Documentation
Forums
Join the active and helpful community on element14, discuss CircuitStudio with other users and seek technical support from the community, as well as element14 and Altium staff.
Video How To and Tutorials
Sometimes it is easier to see how something is done, rather than reading about it. Check our collection of useful tutorial and topical how-to videos for CircuitStudio
Installation, Account or Licensing Support
e-mail and phone support
Get in touch with CS Support team in your Region
- Americas
- EMEA
- Australia and Oceania
- Asia
General Support Inquiry
Canada
+1 800 463 9275 (Français)
Mexico
+1 800 263 9275 (Español)
General Support Inquiry
Austria
+662 2180 682
Belgium
+3 475 28 10
France
+4 72 29 30 03
Germany
+89 61 39 39 69
Ireland
1 864 5009
Israel
1-80 937 0015
Italy
+2 93995660
Liechtenstein
+89 61 39 39 69
Luxembourg
+30-2417321
Netherlands
+30-2417321
Poland
00 800 121 29 67
Portugal
+34 93 475 88 02
Spain
+93 475 88 02
Switzerland
044 204 64 58 (German)
334 72 29 30 03 (Français)
General Support Inquiry
New Zealand
0 800 90 80 83
General Support Inquiry
India
Malaysia
China
Hong Kong
Taiwan
Frequently Asked Questions
Where is the CircuitStudio documentation located?
Where is the CircuitStudio documentation located?
As well as documentation, see the Knowledge Base and videos for "How To" achieve common tasks in CircuitStudio, and join the user forums to interact with other users.
Documentation: http://documentation.circuitstudio.com
Forums: https://www.element14.com/community/community/manufacturers/altium
Knowledge Base (more in depth than FAQ): www.element14.com/altiumkb
Getting Started videos: https://www.element14.com/community/docs/DOC-86840/l/getting-started-wit...
Playlist of all CircuitStudio videos on YouTube: https://www.youtube.com/channel/UCNw7Av7hr1lr1kT2J0Pm5OQ/playlists
Tip: CircuitStudio Documentation may be reached quickly by pressing F1 while in a menu or dialog.
How do I get CircuitStudio?
How do I get CircuitStudio?
You can evaluate CircuitStudio with a 30-day free trial. To begin your free trial, install the software and then fill out the trial form that appears after the installation is complete.
Ready to purchase the software? Head on over to the Element 14 store.
Is CircuitStudio licensing time based or perpetual?
Is CircuitStudio licensing time based or perpetual?
CircuitStudio licenses are perpetual and include 12 months of subscription (maintenance). Any updates including major product releases may be installed during the 12 months period. After 12 months, the software continues to work and may be reinstalled with versions prior to the subscription expiry date.
An additional 12 months of subscription (maintenance) can be purchased at any time using MFG PN 11-004-15-1 E.
Does subscription mean time limited?
Does subscription mean time limited?
No! CircuitStudio Subscription provides entitlement to updates so that when newer software is released you may stay up to date during the Subscription period. This is often referred to as Maintenance, but in Altium terminogy this is named Subsription. The software keeps working even after Subcription is expired because the CircuitStudio licenses are perpetual.
Do I need to be signed into my account to use my Standalone license?
Do I need to be signed into my account to use my Standalone license?
With a Standalone license, the only time you need to sign in to your CircuitStudio account for licensing purposes is when:
- You are activating the license for the first time.
- You are reactivating the license (required for example when you have deleted the license and don't have a backup of the license file).
- Once licensed, the software does not "phone home" and does not have any timers to prevent it from working.