Concord Pro issues after migration - Re-index

Modified by Admin on Jun 4, 2021

After updating Concord Pro you may experience some of these issues: The "500 Internal Server Error" error message. Component cannot be released. Health monitor may show index errors. Re-indexing likely will resolve these issues. This article tells you how.

Solution Details

To re-index server content, for example after data migration:
  1. Stop all IIS application pools associated to Altium Concord Pro (CP).  This can be done by opening the Internet Information Services Manager (IIS).
  2. Stop the Elasticsearch (AltiumElasticSearch) service. This is performed from the Windows Services panel - accessed from Window's Administrative Tools window. (for CP)
  3. Delete the content of the SearchData folder, which contains the search indexing data (:\ProgramData \Altium\ConcordProData\SearchData for CP)
    (
    :\ProgramData \Altium\VaultServerData\SearchData for legacy Vault install.
  4. Restart the Elasticsearch (AltiumElasticSearch) service.
  5. Restart the IIS application pools associated with CP.
On finding the SearchData folder empty, Altium CP will re-index its content once it starts.
 
For more detail, please see this documentation:
https://www.altium.com/documentation/altium-designer/altium-concord-pro-info-for-it-departments#!re-indexing-server-content-after-data-migration
It may be best to perform this task when users are less likely to need access to the server since the rebuild can take some time depending on the size of the database and may affect the searching of parts and items during the rebuild.
Was this article helpful?
0
0
Found an issue with this document? Highlight the area, then use Ctrl+Enter to report it.

Contact Us

Contact our corporate or local offices directly.

We're sorry to hear the article wasn't helpful to you.
Could you take a moment to tell us why?
You are reporting an issue with the following selected text
and/or image within the active document:
ALTIUM DESIGNER FREE TRIAL
Altium Designer Free Trial
Let’s get started. First off, are you or your organization already using Altium Designer?

If would like to speak with a representative, please contact your local Altium office.
Copyright © 2019 Altium Limited

In that case, why do you need an evaluation license?

If would like to speak with a representative, please contact your local Altium office.
Copyright © 2019 Altium Limited

Got it. You actually don’t need an evaluation license for that.

Click the button below to download the latest Altium Designer installer.

Download Altium Designer Installer

If would like to speak with a representative, please contact your local Altium office.
Copyright © 2019 Altium Limited

Please fill out the form below to get a quote for a new seat of Altium Designer.

By clicking “Get Your Free Trial”, you are agreeing to our Privacy Policy.
You may receive communications from Altium and can change your notification preferences at any time.

If you are on Altium Subscription, you don’t need an evaluation license.

If you are not an active Altium Subscription member, please fill out the form below to get your free trial.

By clicking “Get Your Free Trial”, you are agreeing to our Privacy Policy.
You may receive communications from Altium and can change your notification preferences at any time.

Why are you looking to evaluate Altium Designer?

If would like to speak with a representative, please contact your local Altium office.
Copyright © 2019 Altium Limited

You came to the right place! Please fill out the form below to get your free trial started.

By clicking “Get Your Free Trial”, you are agreeing to our Privacy Policy.
You may receive communications from Altium and can change your notification preferences at any time.

Great News!

Valid students can get their very own 6-month Altium Designer Student License for FREE! Just fill out the form below to request your Student License today.

By clicking “Get Your Free Trial”, you are agreeing to our Privacy Policy.
You may receive communications from Altium and can change your notification preferences at any time.

Got it. You can download a free Altium Designer Viewer license which is valid for a 6 months.

Please fill out the form below to request one.

By clicking “Get Your Free Trial”, you are agreeing to our Privacy Policy.
You may receive communications from Altium and can change your notification preferences at any time.

That’s great! Making things is awesome. We have the perfect program for you.

Upverter is a free community-driven platform designed specifically to meet the needs of makers like you.

Click here to give it a try!

If would like to speak with a representative, please contact your local Altium office.
Copyright © 2019 Altium Limited

Got it. You can download a free Altium Designer Viewer license which is valid for a 6 months.

Please fill out the form below to request one.

By clicking “Get Your Free Trial”, you are agreeing to our Privacy Policy.
You may receive communications from Altium and can change your notification preferences at any time.