KB: Cannot connect to Altium Infrastructure Server (AIS) to use private license
Created: March 25, 2021 | Updated: March 08, 2024
Altium Designer
[Why] Cannot connect to Altium Infrastructure Server (AIS) to use private license [What] Altium Infrastructure Server (AIS) software need licenses of its own which need to be setup [How] *.alf license files (Server and Client Access License) are bundled in the installation package, which need to be added along with the rest of Altium Designer licenses.
Solution Details
Here are instructions to install the two licenses that came with the installation package (Server license and 5-seat Client Access License (CAL))Using the server's browser (Chrome works best) from the server's console (Using Remote Desktop is OK):
- Browse to http://localhost:9780
- Sign in with the admin account
- Under Admin ► Licenses
- Use Add license ► From file to add both licenses
- Browse to the expanded installation folder location to select & install each of the files that end in ".alf" (Altium Infrastructure Server License & Altium Infrastructure Server CAL License)
To use private license on AD15 or older, you will have to install our legacy Private License Server (PLS).
Legacy Private License Server (PLS) can be downloaded from:
https://www.altium.com/documentation/other_installers#miscellaneous
Legacy Private License Server (PLS) Documentation (uses port 21001):
https://techdocs.altium.com/display/ADOH/Using+a+Private+Server+License#UsingaPrivateServerLicense
Legacy Private License Server (PLS) Configuring Users & Groups:
https://techdocs.altium.com/display/ADOH/Private+Server+Licenses+-+Configuring+Usage