How to change email address-Username

This article discusses methods for changing your e-mail address for AltiumLive sign in and how to fix it if the e-mail address does not match the username (which has become a requirement now that Altium 365 Workspaces are so popular.)

Starting in Version: 18.0
Up to Version: Current

Solution Details

• You will need to confirm by response from both e-mail addresses.  If you no longer have access to one of the e-mail addresses, you will need to have your organization's group administrator change your e-mail/username for you from their dashboard. - see below
• If your e-mail is correctly indicated, but your Username is not the same as your e-mail address, you can put the current e-mail in the New Email box, then click the "Change Email" button to change username.  (You may even be greeted with a screen to have you make the correction right at the start.)

• If you pick Username -  no confirmation e-mail is required.  Picking notification e-mail will send two confirmation e-mail messages so if you no longer have access to one of the e-mail addresses, you will need to have your organization's group administrator change your e-mail/username for you from their dashboard. - see below

• Dashboard > Users tab (just under the black bar at the top) > click on the user that needs change > click the "Edit Profile" button > delete the e-mail and type the correct e-mail address (even if it is the same) > click the "Save" button at the bottom.  This will synchronize the username to be the same as the e-mail address.