Can't connect to Altium Infrastructure Server (AIS) after installation

Created: 25.03.2021 | Updated: 12.08.2021

If you just installed the Altium Infrastructure Server (AIS), the most common reason connection fails is because the licenses that came with the installation package were not installed.

Starting in Version: 18.0
Up to Version: Current

Solution Details

Here are instructions to install the two licenses that came with the installation package (Server license and 5-seat Client Access License (CAL))
Using the server's browser (Chrome works best) from the server's console (Using Remote Desktop is OK):
  1. Browse to http://localhost:9780
  2. Sign in with the admin account
  3. Under Admin  Licenses
  4. Use Add license From file to add both licenses
  5. Browse to the expanded installation folder location to select & install each of the files that end in ".alf" (Altium Infrastructure Server License & Altium Infrastructure Server CAL License)
Was this article helpful?
Обнаружили проблему в этом документе? Выделите область и нажмите Ctrl+Enter, чтобы оповестить нас.

Связаться с нами

Связаться с нашими Представительствами напрямую

We're sorry to hear the article wasn't helpful to you.
Could you take a moment to tell us why?
200 characters remaining
Вы сообщаете о проблеме, связанной со следующим выделенным текстом
и/или изображением в активном документе: