New in Company Dashboard

The Company Dashboard provides you with a number of tools with which to view and manage your account - from the general-level details regarding your organization, through to the creation and management of users (and specific groups of users) associated to your account, and the assignment and use of the licenses you have purchased. The Dashboard will also notify of pending items requiring action - such as renewing that subscription that is about to expire - and enable renewal to be conducted online immediately. This allows your organization to remain licensed with continuous subscription, maintaining access to all the benefits that entails.

The Company Dashboard is under continuous development. This page outlines the changes made in each key update to the site.

Updates to the Real-time Usage Report, Link to Support Tickets (Update - 15 January 2024)

Real-time Usage Report Enhancements

The real-time license usage report has been updated:

  • Added statistics for the current utilization of license seats (licenses currently in use are only considered). The statistics also make it easier to understand if the same user took multiple seats (when the Used seats number is greater than the Users working now number, as shown in the image below).
  • The control to force-release a seat in use is more apparent now. When the license entry is expanded, hover the cursor over a user entry to show the  button.

Refer to the Generating Reports page to learn more.

Link to Support Tickets

The Support Tickets link that opens the My Tickets page of the Support Center has been added to the Company Dashboard's left menu.

On this page, Group Administrators can see all support tickets submitted by users within the company. Licenses Administrators can see only support tickets submitted by themselves.


License Filtering, Trading Up and Displaying User Requests (Update - 6 November 2023)


Payment Enhancements, Including ACH Support (Update - 30 June 2023)


Additional Support for non-Admins (Update - 16 June 2023)


New Self-serve Capabilities (Update - 16 May 2023)

 

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Note

The features available depend on your Altium product access level. Compare features included in the various levels of Altium Designer Software Subscription and functionality delivered through applications provided by the Altium 365 platform.

If you don’t see a discussed feature in your software, contact Altium Sales to find out more.

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