KB: Reset/Change Password
Created: 五月 07, 2024 | Updated: 七月 01, 2024
Starting in version: 18
Up to Current
[Why] reset the forgotten password or change it for security reason
[What] Request to have the password reset upon which confirmation mail is sent to the user with a link to setup with a new password, or if the current password is known, change password after sign-in.
[How] Go to https://live.altium.com/signin, enter the registered email ID and select 'Forgot Password?' option to receive a confirmation mail with a link. If the current password is known, sign-in at https://accounts.live.altium.com/, and then select the Change Password option in the top right.
Solution Details
If the current password is known, go to this web page:https://accounts.live.altium.com/
Then select the Change Password option in the top right:
![Change Password Button.png](https://www.altium.com/documentation/sites/default/files/wiki_attachments/322963/bf4ef29aed984ca7a04df456d0027390.jpeg)
Then you should get the option to change password:
![Change Password.png](https://www.altium.com/documentation/sites/default/files/wiki_attachments/322963/8fb9dacd7148b9e60d507d696ba1c7b7.jpeg)
If you can't remember the current password you can go to this web page:
https://live.altium.com/signin
From here, enter in the email address and select the Forgot Password option.
![Forgot Password.png](https://www.altium.com/documentation/sites/default/files/wiki_attachments/322963/6bfad65cea6a0f276431905a215686e5.jpeg)
You should get an e-mail sent to you with a link to change your password.
You can also have your password reset from the License Management page from within Altium.
![forgot.png](https://www.altium.com/documentation/sites/default/files/wiki_attachments/322963/aee9d4129bb65752c56d8ef9cdb53ca5.jpeg)
![reset.png](https://www.altium.com/documentation/sites/default/files/wiki_attachments/322963/9c34c340b9bc1aaf89f7bf81efc73d40.jpeg)
You can even get to the Forgot password option from the sign in box:
![step.png](https://www.altium.com/documentation/sites/default/files/wiki_attachments/322963/12caeec6878e338d888be1324864bb03.jpeg)
Alternatively, your group admin can reset an AltiumLive user's password in the company Dashboard through the Reset Password button, upon which the email is sent to the user.