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New to Altium Designer or resume work with AD after break or major updateFor all those who are new to Altium, starting to use it now more frequently or have updated from a really old version. This article covers how to contact Support, finding Learning Materials, Tutorials, and other useful information for getting (re) started. Read More0 1 253 views | 253 | 1 |
License Allocation/AssignmentThis article reviews how an administrator can create/manage license assignments, and issues that can be caused by improper allocations, such as: • License not showing up in Altium Designer License Management page, • Number of seats in Altium Designer does not match license seat count in dashboard, • The license management page is showing the same license twice, • A message says all seats are in use, but he Assigned Seat Count column shows not all seats are used. • A user taking more than one license, Read More0 0 75 views | 75 | 0 |
URL address and Port informationFor organizations that have strict firewall rules, this article has information on what URLs and Ports are required to be opened or whitelisted. Especially if you are getting error messages like "Ciiva - The underlying connection was closed..." This may be helpful if there is difficulty with running Altium while connected to a VPN, but disconnecting from the VPN resolves the issues. Read More9 2 450 views | 450 | -7 |
Convert P-CAD file to AltiumWhen trying to import a P-CAD PCB file using the Import Wizard, I get a "file not recognized" message. Read More4 0 94 views | 94 | -4 |
control component parameter appearance in schematicconfigure location/font/size/color/visibility of comment, designator, as well as other parameters Read More45 81 144 views | 144 | 36 |
CrashingThis article provides information that you can use to resolve an issue with crashing and to collect the information we may need, to be able to help you. Read More0 0 63 views | 63 | 0 |
Transfer workspace dataThis article discusses options for migrating or synching design/component data from/to A365 workspace Read More2 0 79 views | 79 | -2 |
Layer Stack Table missing some layers or columnYou may come across some issue when placing, say, Layer Stack Table, in your *.PcbDoc for your documentation purpose, as it may not support all newly added elements, such as Surface Finish layer. Altium considers the legacy method to be somewhat obsolete and instead would like to direct you to Draftsman for this purpose. Read More1 1 144 views | 144 | 0 |
Cannot select objects away from or not visible in PCB boundaryThere appears to be objects outside of my workspace area, I am not able to find nor select them. How can I select them to delete. No matter what I do, it will not be selected. Read More43 6 84 views | 84 | -37 |
Edit Components in Altium 365Working with and editing managed components in Altium 365 Read More5 0 154 views | 154 | -5 |
ECAD-MCAD model not properly imported warningTransfering to MCAD domain, a message indicating there is a problem with 3D model and it will be substitute with simple geometry. Read More4 0 104 views | 104 | -4 |
How to fix project data after Git Error with status code 471The git server on our side has protection against misuse: it does not allow binary files larger than 256 MB of the following types: zip, 7z, and rar. Pushing those files to repositories can lead to significant slowdown in both client-side and server-side processing of customer data, up to denial of service. Once the user tries to save such a file to the server from Altium designer, the save operation will be rejected by the server with the Git Error: request failed with status code 471 Read More0 0 30 views | 30 | 0 |
Installation issuesThis article has solutions to issues that may arise while installing Altium Designer. Read More5 2 220 views | 220 | -3 |
Receiving Error code 68I'm getting one of these errors when starting Altium Designer: Exception loading Wpf UI Error initializing licensing service Error code 68 Read More0 5 102 views | 102 | 5 |
Edit schematic templateWhat is the trick to enable complete editing of a schematic template document? Whether I load a .SchDot document or rename it to .SchDoc, the title block and parameters remain completely unselectable and uneditable. Read More0 0 37 views | 37 | 0 |
MCAD Fusion 360 Personal: Components are not shownThis version of Fusion 360 is for non-commercial use. Read More0 0 56 views | 56 | 0 |
component type vs folderI have successfully created an additional components folder and a component in it via the "Explorer" panel when connected to a managed content server. Then I expected to see this new folder and the component in the "Components" panel, but this is not happening. What I am doing wrong? Read More1 0 23 views | 23 | -1 |
Copying Multiline text to a stringWhen copying multiple lines of text from a PDF document to paste into a single string, only the first line will paste. Read More5 0 48 views | 48 | -5 |
Setup mixed sim in Altium DesignerHow to activate the Mixed Simulation tool in Altium Designer? Where can I find more information about simulation? Read More2 6 124 views | 124 | 4 |
Change folder path location of managed projectTwo conceivable scenarios here are: A. there are some changes on the master server project repository that you want to pull as a local working repositiory (ignoring local changes if any) to a folder path location different from the previous/default B. there are some changes made on a local working repository whose folder path location you want to change before pushing the changes back to the master server project repository Read More0 0 16 views | 16 | 0 |
How to change the Port Cross Reference Display?I'd like to add port references to my schematic, but I don't want to include the zone or grid references in order to save space. Read More13 8 104 views | 104 | -5 |
When things don't display or print properlyHere are some things to try when a panel doesn't open after selection or doesn't display properly, or when things don't display or print properly in general Read More43 3 133 views | 133 | -40 |
Is it possible in Altium 365 to remove a release and redo the process so we can keep the same revision number?This knowledge article explains reverting manufacture server items to a previous revision. Read More58 8 246 views | 246 | -50 |
Slowness in specific areasSometimes there are settings or things about your documents that can cause unusual slowness. Here are some things to look for. Read More20 3 273 views | 273 | -17 |
Linking Spice modelWhile it is vital that all components in the design to have models linked, which compiler can also verify, it is even more critical to make sure that those linked models have pins mapped correctly with the corresponding schematic symbols, as there is no automated means for compiler to decipher and flag if the existing pin mapping is unintended. tags: simulation, model, spice, component, part, multi Read More0 0 39 views | 39 | 0 |
Beige Color Marker On PCBWhat are all those beige color makers/icons/symbols on pcb? How do I get rid of them? Read More0 0 34 views | 34 | 0 |
Why won't my polygon pour?This article reviews some reasons why polygons won't pour. Read More1 0 27 views | 27 | -1 |
How is the Component Pick and Place Center determined for a Footprint?How is the Centroid data determined for a footprint? How does it determine center if the footprint has no Pad primitives? Read More1 0 27 views | 27 | -1 |
Single Layer BoardHow do I define a single layer (single sided) board in the layer stack manager? I have two layers, but Layer Stack Manager won't let me delete one of the signal layers. Read More0 0 44 views | 44 | 0 |
On-Prem server issues after migration - Re-indexAfter updating an On-Prem server you may experience some of these issues: The "500 Internal Server Error" error message. Component cannot be released. Health monitor may show index errors. Re-indexing likely will resolve these issues. This article tells you how. Read More6 0 231 views | 231 | -6 |
how to change project release revision naming schemeI have a project in Altium 365 cloud which already have one release done, and I want to change project release number from standard scheme A.1 to something else. Read More0 0 58 views | 58 | 0 |
Managed Content Server upgradeThis document covers a best practice quick review of the steps to follow when upgrading your current on-site managed content server to our current version. As when you have been using Vault and want to upgrade to Concord Pro or Altium Enterprise Server. Read More0 0 118 views | 118 | 0 |
Viewing Copper in SOLIDWORKSI can only see the bare board and components. How can I see the copper traces in SOLIDWORKS MCAD? Read More0 2 89 views | 89 | 2 |
Silkscreen not displaying in SOLIDWORKSECAD / MCAD CoDesigner transfer is not showing silkscreen in SOLIDWORKS. Sometimes the decals that represent copper and silkscreen and solder mask are not shown in SW 2019+ because of problems with the rendering on some video cards. The solution can be to change this flag in SOLIDWORKS preferences. Read More36 0 184 views | 184 | -36 |
How to short two different Nets - create a Net TieThis article covers the basics for the creation of a Net Tie Read More11 22 158 views | 158 | 11 |
Why is double-click necessary to select componentsWhen components require a double-click to select them, the component is usually locked. Users generally lock components when they want to keep the component in its current position and rotation. Requiring a double-click to select a locked component helps to prevent accidental moving or dragging of a component. Read More1 0 25 views | 25 | -1 |
General SlownessHere is a long list of things that may help you track down an underlying cause. Read More40 3 251 views | 251 | -37 |
Signing into a managed content server from within Altium DesignerSigning into and Connecting to a managed content server (such as Altium 365 workspace, Concord Pro, NEXUS, or Vault server) from within Altium Designer. Includes trouble shooting for the message "You don't have any workspaces available" and "Failed to get available workspaces. NetworkActivity: Access Denied." Read More0 0 308 views | 308 | 0 |
Multiple Server CAL checkoutSigning into Concord Pro or NEXUS Server, duplicate checkouts per user are happening. Read More0 0 132 views | 132 | 0 |
Cannot change via style while using Interactive RouteThe Via size are not changing while interactively routing. It always defaults to a large size. Read More5 0 28 views | 28 | -5 |
Error from Portal365.altium.comI am receiving an error message when I try to sign in to Altium designer. "Error from portal365.altium.com: The server name could not be resolved" or "Error from portal365.altium.com: The attempt to connect to the server failed" or "Error from portal365.altium.com: A secure channel could not be established" or "Error from portal365.altium.com : Server SSL certificate is invalid Read More16 4 239 views | 239 | -12 |
How can I change the grid from mil to mm or set my designator to Visible in a Schematic LibraryHow can I change the grid from mil to mm or set my designator to visible in a Schematic Library Read More119 14 120 views | 120 | -105 |
Placing a logo into a PCB documentHow to place your company logo or any Graphic object ( a non-electrical primitive that can be placed on a PCB and PCB Library document and populated with a standard image file (*.png, *.jpg, *.bmp, *.svg.).) into your PCB document. Read More26 13 177 views | 177 | -13 |
Could not decompress the image and Runtime error 216When I start Altium appears a pop up error message "Could not decompress the image because it contains invalid compressed data. Description: data error(-3)" if I click Ok on the message, a new pop up error window appears with "Runtime error 216 at xxxxx" When I click OK again, Altium closes. Read More0 0 52 views | 52 | 0 |
Update gives error: This application requires Windows hotfix KB3140245I can load up to 20.1.12, anything newer than that gives me the error. I ran the hotfix but I still get the error message. The error message opens up a Microsoft window that runs through the fix but after doing that it still doesn't work. When I try to install it manually, I'm getting: The update is not applicable to your computer" I am running Widows 7 professional 64bit Read More48 2 82 views | 82 | -46 |
Alternative Parts with Active BOMI am trying to add an alternative part to an item on the active BOM for a non managed component, but when I right click on my item I do not get the option to add an alternative as expected according to documentation. Read More33 1 176 views | 176 | -32 |
Altium does not start per click (nview)If I try to start Altium Designer by clicking from the start menu or from the task bar it usually takes a lot of tries to do this. Read More13 7 70 views | 70 | -6 |
How to import Allegro files to AltiumThis document describes different approaches for getting Allegro files into Altium Designer. Read More13 18 441 views | 441 | 5 |
ViewerIf you have engineers that sometimes need only to view a project and therefore don't need a full license, they can leave the full licenses available in your organization's pool by using a viewer license. This article reviews some options based on your circumstance. Read More9 0 71 views | 71 | -9 |
Title bar buttons display as charactersThe title bar buttons for minimize, maximize, and close are displayed as characters 0, 2, and r respectively. This affects all versions of Altium. It happens regardless of which user is logged onto the PC. No other applications are affected. Read More1 0 13 views | 13 | -1 |
Tabbed or stacked fractal panel groupingThis article covers issues with how panels may be grouped, stacked, or docked one above the other in fractal grouping or tabbed mode when docking, and how they can be dragged to arrange them to dock as desired. Read More4 9 126 views | 126 | 5 |
Thermal Relief Connections for Custom PadsHow to create Thermal Relief Connections between Polygons and Custom pads. Read More18 4 162 views | 162 | -14 |
Rename Altium 365 WorkspaceIf you don't like the default name given to your Altium 365 Workspace or your organization has more than one Workspace, or you want the name to better reflect it's function in your organization, the name can be changed. Read More0 0 19 views | 19 | 0 |
How do I use PerfView to collect additional data?This article details the steps and settings to collect additional data for your support issue using Microsoft's PerfView tool. Read More0 8 94 views | 94 | 8 |
What Does the White Arrow on Some Documents Mean?In the Project Panel, why do some document icons have a small arrow in a white box on them? Read More2 2 65 views | 65 | 0 |
Owning More Than One WorkspaceAn organization can only have one workspace. Read More0 3 66 views | 66 | 3 |
Active Bar how to disable or customizeThe Active Bar can be disabled or customized like any toolbar. Read More12 10 100 views | 100 | -2 |
Changing Owner of an Altium 365 WorkspaceThis knowledge article provides the necessary details to change the owner of your company's active workspace. Read More5 5 147 views | 147 | 0 |
Draftsman How to hide designatorsQuickly disable / enable display of component designators in Assembly view. Read More2 0 21 views | 21 | -2 |
Release not available"Release not available: Project is not registerd [sic] in PLM" may show up when using Project Releaser, if you have a PLM extension installed. Read More4 2 42 views | 42 | -2 |
Freezing or long delaysThis article covers troubleshooting for the cause, when you experience freezing or long delays and Altium Designer hangs. This is usually the result of a communications issue with network traffic. Altium may be making a network request for which it never gets an answer or something is causing a delay. Read More17 1 126 views | 126 | -16 |
Altium Designer is crashing when trying to Open any projectGetting this error: HRESULT: [0x88990012], Module: [SharpDX.Direct2D1], ApiCode: [D2DERR_WRONG_FACTORY / WrongFactory], Message: The objects used together must be created with the same factory instance at ###... AdvSch.dll, Base Address: ###... Error when starting AD and eventually when I click on SCH sheet or a BomDoc file. Sometimes these error messages continue to pop up over and over again until I close AD from Task Manager. Read More106 3 520 views | 520 | -103 |
Legacy Private License Server using 90 to 100% of the system resourcesThis article discusses high resource usage by the legacy Private License Server (PLS.) Read More0 0 35 views | 35 | 0 |
BOM validation issueI have a violation called "Solution is not recognized" yet some of the components within that violation group actually have solutions. I have solutions in the parts so why am I still getting this error? Read More2 0 20 views | 20 | -2 |
SOLIDWORKS MCAD is used with SW PDM (Product Data Management)This article has some guidance for when SOLIDWORKS is used with SOLIDWORKS Product Data Management Read More0 0 44 views | 44 | 0 |
Save project back to server after external changesI have a project that is stored on our server. I packaged it into a .zip file, and sent it out for edits. How do I replace the files in the managed content server (Workspace, Concord Pro, NEXUS, Vault)? Read More2 0 15 views | 15 | -2 |
Manufacturer Part Search (MPS) panel issuesHow to resolve most Manufacturer Part Search (MPS) panel issues Read More63 4 245 views | 245 | -59 |
Having difficulty editing and selecting polygonsI am unable to select the Polygon even though selection filter is enabled. Only way to select is through the green selection box. Also with the Polygon selected, I am unable to change the size and shape. Read More11 0 21 views | 21 | -11 |
How do I click a wire and edit the Net NameThis article describes how to assign a net to a wire Read More6 1 22 views | 22 | -5 |
Annotate Components during PlacementHow to annotate the schematic symbols during the placement? The only way I found is by placing several components of the same type, one after the other and by configuring a number behind the ref designator in the properties. When I insert a new component the annotation is always a question mark. Read More0 0 12 views | 12 | 0 |
Duplicate Net within HierarchyIn a hierarchical design with the Net Identifier scope set to 'Hierarchical'. Two sub sheets have duplicate net names. These are local to each sheet. I am getting a Duplicate Net Names error. Read More3 1 32 views | 32 | -2 |
Unlink a Managed Component to copy to Local LibraryComponents placed on a schematic or copied to a local schematic library from the Manufacturer Part Search (MPS) panel, Concord Pro, or NEXUS server (AD19 and newer) / Altium Content Vault (AD17 & 18) are still linked to the server and therefore are considered as Managed and can't be modified. You would not be able to remove/edit the existing footprint for example. This article explains how to break the link to the server. Read More2 0 52 views | 52 | -2 |
Searching text in PDF from PCB not foundThis article covers when no results are found when searching on strings in the PDF created from a PCB. Read More1 1 29 views | 29 | 0 |
Slowness at startupHere are some things that can cause a slow startup. Read More1 1 67 views | 67 | 0 |
How to import CircuitMaker files into AltiumHow to import CircuitMaker / CircuitStudio files into Altium Read More17 4 139 views | 139 | -13 |
Unable to select objectsIf you are unable to select objects, make sure to check your configuration in Selection Filter under Properties panel https://www.altium.com/documentation/altium-designer/interactiveproperties-pnl-propertiesproperties-ad#!pcb-support Read More258 31 178 views | 178 | -227 |
Heads up display sometimes not shownSometimes, the heads up display in Pcb View is not shown. Why? How can I bring it back? Read More0 0 103 views | 103 | 0 |
Connection lines disappear when moving componentOn a component with n-number pads the connections disappear when moving the component Read More23 8 229 views | 229 | -15 |
Unable to select and Delete TextThere are text on the PCB that the user is unable to select and due to this, they are unable to move / delete them. Read More43 4 80 views | 80 | -39 |
Library Importer to Altium 365Importing File-Based libraries to Altium 365 workspaces Read More7 2 162 views | 162 | -5 |
Display mode for schematic symbolThe name of the pins for Alternate1 mode, have to be the same as the Normal mode, or you will get warnings for Missing pin found in component display mode &/or Extra pin found in component display mode. Read More2 0 31 views | 31 | -2 |
Endless looping when trying to sign inWhen trying to sign in to the forum, Workspace, or Live.Altium.com, the browser enters an endless loop of re-directs (switches or redirects between alternate pages indefinitely.) Read More6 0 62 views | 62 | -6 |
Connection Lines on PCB - Rats nest displayHow do I control the display of Rats nest on my PCB, I want to show or hide them Read More35 23 305 views | 305 | -12 |
Connection lines colorThe connection lines do not change color when I select another color in the "View Configuration" panel. I can turn them ON/Off by pressing the "Eye" button. So Why doesn't the color change? Read More2 1 42 views | 42 | -1 |
3D Model Placement in Footprint LibraryHow to place a 3D Model precisely in your footprint in a PCB library Read More11 17 227 views | 227 | 6 |
Library Migration of Different Components with same Graphical SymbolsThis article describes how the Library Migrator, used to convert local libraries to managed components in an Altium 365 workspace or a managed server (Concord Pro or Nexus), handles duplicate symbols being used across multiple components with different parameters. Read More1 0 264 views | 264 | -1 |
Variant Printing in Schematic from Output JobVariants Not showing on the schematic prints when generated through output job. Read More35 9 119 views | 119 | -26 |
Yellow line thru entire PCB windowIf you have a yellow line through your PCB, it is probably a guide line (Snap Guide.) The color can be changed. Read More2 9 38 views | 38 | 7 |
Can't route between Flex and Rigid regionsIf you are unable to route a trace between a rigid region and a flex region, there is probably a Board Outline Clearance rule with a Split Continuation value set to anything other than 0, which is causing the split line to be treated as an obstacle. Read More4 2 41 views | 41 | -2 |
Enabling VCS of an Uploaded Altium 365 ProjectA previously released project may not have utilized the built-in VCS of Altium 365. This article discusses how to add the project to the built-in VCS of Altium 365 after it has been released. Read More0 0 146 views | 146 | 0 |
Working with managed templates on Altium 365 vs file-based in private serverDo I need to add my templates to the managed content server, if so how, or is there a way to make the BOM exporter point to my templates on our company server? Read More5 0 177 views | 177 | -5 |
How to add line number to a BOM templateHow to format BOM template column to include line # (line number). Unable to add Line # using the Column=Line Number Format in a BOM Template Read More17 0 192 views | 192 | -17 |
Board Cutout not in Gerber outputBoard cutouts are not exported in Gerber file export. This article shows how to generate outlines for the cutouts onto a mechanical layer for documentation and inclusion in the fabrication output files. Read More17 56 141 views | 141 | 39 |
Remove Solder Mask and Paste Mask from PCB PadsHow to remove the Solder Mask / Paste Mask from a Pad Read More19 5 281 views | 281 | -14 |
Importer for KiCADWe see that Altium supports importing of files from Kicad to Altium but we do not see how to add that importer. Do we need a later version of Altium to see this? Read More40 6 70 views | 70 | -34 |
UnionsWhen I move or drag a component other components move with it. Also covers an error about a name already exists, and "This object is part of a locked union. Continue?" Read More6 2 14 views | 14 | -4 |
Power Port reduced to Local level warningI get a warning when I compile my project schematics: "Global Power-Object ... has been reduced to local level by presence of port at ..." It is a Warning in the Message panel after validating the project. Read More61 4 73 views | 73 | -57 |
Updating schematic component footprints from the PCB Document.For designs where the footprints in the PCB do not match the footprint configured in the schematic component, this will show you how to get them in sync. Read More64 9 332 views | 332 | -55 |
MCAD CoDesigner panel is not visible in CreoThere are different resolutions based on whether the add-in is loaded, failed to initialize, or is hidden in the User Interface. Read More5 1 45 views | 45 | -4 |
Graphics Support in Altium 365’s Web Viewer InterfaceThis knowledge article details the limited support of graphics in Altium 365's web-browser interface. Read More1 0 76 views | 76 | -1 |
Change PasswordHow to change the password for a user's account Read More5 0 43 views | 43 | -5 |
Sign In button is not active & Error FromWhen I start Altium, I first get an error "Error from :" which I can get past by clicking OK, but then the Sign in dialog box which follows, will not let me click the Sign in button after I enter my Username (Email) and Password. The Sign in button stays grayed out. Read More0 0 71 views | 71 | 0 |
SOLIDWORKS CoDesigner panel error: There is no document opened…I get this message in the SOLIDWORKS CoDesigner panel, "There is no document opened or the active document is not linked with PCB design." (for PCBs pushed from Altium using MCAD CoDesigner to SOLIDWORKS) after creating a "SpeedPak" configuration in SOLIDWORKS, which prevents most parts from loading to improve performance. Read More1 0 62 views | 62 | -1 |
"The Internal ID Does Not Match" issue with SOLIDWORKS MCADThis happens when several boards with the same set of components are used in a device assembly AND IF there is no common component folder set up in CoDesigner’s settings. Read More7 1 88 views | 88 | -6 |
MCAD collaboration in NEXUSI can't find the CoDesigner panel in NEXUS. Read More0 0 42 views | 42 | 0 |
How can other Mechanical Engineers see my MCAD CoDesigner changes?CoDesigner is not a storage system for synchronizing changes among Mechanical Engineers (MEs) Read More0 0 45 views | 45 | 0 |
Can I increase the quality of the decals in SOLIDWORKS MCAD?This article has some options that can affect the quality of decals. Read More1 1 38 views | 38 | 0 |
MCAD Autodesk Vault is used with Autodesk InventorThis article describes a short procedure to better enable this functionality Read More0 0 34 views | 34 | 0 |
MCAD Fusion 360: Bad performance with the boards with 500+ componentsThis is a known issue with Fusion (reported for all big assemblies, not only with the ones built by CoDesigner.) Read More0 0 34 views | 34 | 0 |
MCAD Fusion 360: The visibility of Copper and SoldermaskThey are hidden by default. Read More0 0 30 views | 30 | 0 |
Changing the board origin in MCADWe can't rely on the relative ECAD origin because it can be easily changed in ECAD, and it's not realistic to synchronize the changes with MCAD in that case. Read More0 1 46 views | 46 | 1 |
Can't export DXF or DWG files - Class not registered errorWhen I try to export a PCB as a DXF or DWG, I get an error with the following details: Class not registered at ###... SaveDxf.dll, Base Address: ###... Read More5 19 98 views | 98 | 14 |
Which subscription plan do I have currently?This article describes how you can determine your current subscription plan level Read More12 1 54 views | 54 | -11 |
PCB Why do I see Designator overlaid on my extra designators?Special Strings Display - You toggle the display of the Special Strings overlay within the View Configuration panel, go to the View Options Tab and toggle the visibility of Special Strings. Read More2 1 135 views | 135 | -1 |
ECAD to MCAD transfer redraws boardThis article describes why a transfer from ECAD to MCAD redraws board shape and loses board constraints. Read More0 0 70 views | 70 | 0 |
Altium Academy videos for ECAD-MCAD CoDesignerHere is a link to a collection of videos from Altium Academy that may improve your experience with ECAD-MCAD CoDesigner Read More2 0 72 views | 72 | -2 |
Importing a logo into a PCB documentThis article describes how to import your company logo or other bitmap file (*.bmp) into your PCB document. Read More17 8 61 views | 61 | -9 |
PCB Select and DimmingThis article discusses the ways you can affect Dimming, Masking, Zooming, and whether objects get selected in the document workspace when they are selected in the PCB panel lists. Read More19 2 49 views | 49 | -17 |
PCB Panel Selection and Highlight ControlsWhen objects are selected in the Primitives list in the PCB panel, the behavior in the editor may not be as expected. This article reviews settings that can change behavior such as Dim / Normal / Mask, Clear Existing, and Zoom etc. and whether objects get selected in the document design editor workspace window when they are selected in the PCB panel lists. Read More18 3 72 views | 72 | -15 |
Connection lines & move componentWhy do the connection lines not move the same when I use the Edit ► Move ► Component as they do if I would use dragging of the component in PCB Editor Read More21 4 59 views | 59 | -17 |
Can Only Move Parts So Close To Each OtherHow to change the mode of moving Components on a PCB Read More9 15 56 views | 56 | 6 |
Can you set Electrical Clearance in the Design Rules for the Route Tool PathRoute Tool Path is defined on Mechanical layer, how can I define clearance to this path? Read More5 1 175 views | 175 | -4 |
Can't add bending line/Split line cannot be moved after placing/Board region cannot be selectedHow do I add and modify a bending line to my Rigid Flex design? Read More23 7 94 views | 94 | -16 |
Cannot delete Layer from LayerstackThis article describes a couple of scenarios in a Pcb document that can prevent layer deletion in the Layer Stack Manager. Read More22 7 362 views | 362 | -15 |
Clearance Constrain between polyregion on multilayer and pad on top layerI have an error stating "Clearance Constrain between polyregion on multilayer and pad on top layer" on my PCB layout. Every pad is having this error, as well as a through hole component. When I click to "jump to" the violation... It goes to the corner of the board and just says there is a clearance violation. Read More91 22 296 views | 296 | -69 |
Combine OrCAD Schematic Import and PADS Allegro PCB import into single ProjectCreate a single project linking imported OrCAD Schematic Project and imported PADS/Allegro PCB Project Read More0 5 167 views | 167 | 5 |
Command line installation parametersThis article covers the command line installation parameters that are available for Altium Designer. Read More3 6 166 views | 166 | 3 |
Compile Error: Duplicate Net Names(Multi-Channel, Bus)[Error] TopSheet.SchDoc Compiler Duplicate Net Names Bus Slice - I am receiving this error on the buses from my multi-channel sheet, and my buses do not look like they are properly connecting in the netlist. The buses look to be properly formed. How do I fix this Duplicate Net Name on Multichannel design error? Read More154 5 373 views | 373 | -149 |
Component not created in Vault after running the batch fileWe are tying to add components in Altium Vault/Concord Pro through .csv files. This method is working for some categories, but not for all. Read More0 0 92 views | 92 | 0 |
Component placement for ODB++ filesI am importing ODB++ files into a fabrication house software MacroFab. Every time the component placement file comes in, it's position is offset from the actual board origin in the Gerber files. How do I make the component placement files match the PCB 0,0 origin when importing into MacroFab software. Read More0 0 57 views | 57 | 0 |
Components Panel Filter not Correctly Filtering on Database 'value' ParameterUsing a Database Library with Microsoft Excel, formatting in the Excel file can cause the filter to not work correctly when read by Altium Designer. For example, setting the filter to "greater than or equal to #" does not filter correctly. We will look at how to format the column in the Excel database so it can be processed correctly. Read More0 0 128 views | 128 | 0 |
Configure and Animate the bending of a PCB that is entirely FlexConfiguring and Animating the bending of a PCB that is entirely Flex Read More3 2 129 views | 129 | -1 |
Convert a Fill or Region into a PolygonWhen I try to create a polygon from the outline of overlapping shapes using Fills and Regions it does not work. When I try to run the command it tells me it cannot find an enclosed shape (Tracks, Arcs, Full Circle) and when I click YES nothing happens. How can I get this to work? Read More31 6 250 views | 250 | -25 |
Convert Plated via Backdrills to Non_Plated in ODB++ outputExporting ODB++, as of AD20.1.7, the exported backdrills are incorrectly set as VIAs which are plated. This shows how to modify the output to set the vias as NON_PLATED Read More0 1 91 views | 91 | 1 |
Copying Circuit Selection From One Project to AnotherWhat is the best method if I want to transfer a section of a schematic circuit and the associated layout from an existing project to another project? Read More5 15 77 views | 77 | 10 |
Copying from Footprint (unlocked primitive) to PCB does not workI can't select primitives of mechanical layers on a footprint and copy them to a mechanical layer on the PCB. I can only bring over the primitives to the PCB by changing the layer assignment in the properties panel. However, the primitives are still tide to the component footprint. How do I copy primitives from the footprint to the PCB? Read More6 4 62 views | 62 | -2 |
Delete a line from BOMIs there a way to delete a line in the draftsman Bill Of Materials table? I have a test point that showed up there, and I am looking for a way to remove it. Read More3 7 37 views | 37 | 4 |
Design Item IDs are reset and lost on update or placement from Schematic LibraryEvery time I update the schematic symbols, the Design Item IDs of some schematic symbols are reset. The same happens when I place these components from the components panel for components of Schematic (*.SchLib) and Integrated Libraries (*.IntLib). Read More11 5 201 views | 201 | -6 |
Draftsman Drill Table Plated Column is in RussianIt appears that the Plating column data in Draftsman Drill Table objects only displays in Russian - I cannot find a language setting somewhere to modify the language of the information in this column. Read More0 5 80 views | 80 | 5 |
DRC doesnt catch unconnected netsI have a PCB design in which the DRC doesn't catch unconnected nets, although the check is enabled in the design rules. Read More28 9 86 views | 86 | -19 |
Error - Microsoft Visual C++ runtime libraryAltium crashes with the error: Microsoft Visual C++ runtime library. Read More18 0 81 views | 81 | -18 |
Failed to create KeyReported Error message "Failed to create Key" while trying to install Altium Designer even as an offline installation. Read More2 2 145 views | 145 | 0 |
Generating IPC-D-356A document and compare to extracted netlistI am trying to export an IPC-356 file from the Altium CAM editor. I am receiving the following error Cannot Open File for Netlist Output! Read More12 3 149 views | 149 | -9 |
How can I copy everything to a new PCBI suspect some sort of corruption with my PCB. I want to try copying as much as I can from my current PCB to a new "clean" one. I read that this might resolve my issue with "undo not working" in one particular PCB. Read More19 10 74 views | 74 | -9 |
How to access the Content Vault in the Explorer panel?In Altium Designer 20 the Content Vault is not accessible via the Explorer panel per default. This article describes how you can make the Content Vault accessible via the Explorer panel again. Read More8 11 95 views | 95 | 3 |
How to edit board shapeHow to edit the board shape. Read More28 14 46 views | 46 | -14 |
How to select multiple DesignatorsThis article describes different methods to select multiple Designators in a PCB. Read More17 7 42 views | 42 | -10 |
How to update Variant Parts with library?After updating my schematic library the part does not get updated in the project when I run the BOM tool. On close inspection I can go into the Variants and the part to be varied is not showing the correct Part Number or Manufacturer fields. Going into the select alternative part I can confirm that the part in the Library is correct but there is no way to update the Variant listing. If I deselect it as fitted and then re-choose as a variant the data is corrected. Read More19 1 74 views | 74 | -18 |
I am getting a Validation Error on my Project Schematics what does this meanWhen validating schematics in a Project, various messages can be generated by the compiler. Please review the list of messages provided here for more information Read More4 1 308 views | 308 | -3 |
Supported Spice modelAltium Designer's Mixed Simulation (MixedSim) technology uses an improved core based on SPICE algorithms and is designed to simulate analog, digital or mixed analog-to-digital device electrical circuits. It is a true mixed-signal simulator, meaning that it can analyze circuits that include both analog and digital devices. It is fully SPICE3f5 compatible, as well as providing support for a range of PSpice® and LTSpice® device models. tags: model, simulation, file, ltspice, pspice, encrypt Read More0 2 202 views | 202 | 2 |
Import or Export Design RulesHow to import and/or export design rules? Read More25 53 59 views | 59 | 28 |
Importing a Mechanical Outline to PCBOur mechanical engineer has created a PCB board outline complete with hole sizes & dimensions, and has sent it in 3D step file format. How to create a board shape from this file and other mechanical file types. Read More1 5 119 views | 119 | 4 |
Background Turns Dark when Placing TrackPressing P, T to place track. Once a net is clicked on to route, the background turns dark. This is a problem because I am now routing my board blind. Can't find the setting to fix this Read More6 3 66 views | 66 | -3 |
Altium.PCB.DataModel.dll Crash on PCBDocAltium crashes with a Altium.PCB.DataModel.dll error message when I try to route or when repouring polygons on the PCBDoc. Read More14 4 73 views | 73 | -10 |
Is 3D view of a Cavity in PCB possible?I would like to display my component in 3D while it is placed within a cavity, is this possible? Read More0 2 159 views | 159 | 2 |
Method to remove Managed Servers from AltiumHow to remove previously connected managed servers from Altium? Even when signed out, the managed servers that were previously connected to would appear in the account drop down menu. Read More1 2 102 views | 102 | 1 |
My Update button is greyed out - Trying to update Altium DesignerThere is an update Available for Altium Designer, but my update button is greyed out. How can I update? Read More0 2 159 views | 159 | 2 |
Numbering Sheets in Multi-channelWhat are the steps and requirements to number my sheets in a multi-channel design? Read More12 1 115 views | 115 | -11 |
Off Sheet Schematic Component RemovalSomehow I got a component outside of my sheet area and I cannot select or delete it. How to remove the component or get it back onto the sheet? Read More41 12 88 views | 88 | -29 |
PDF output - An error exists on this pageAfter creating a PDF via Output Job or Smart PDF creation, the Adobe Acrobat Reader throws the following error while opening the file: "An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the pdf to correct the problem" German version: Fehler auf dieser Seite. Die Seite wird unter Umständen nicht richtig in Acrobat angezeigt. Wenden Sie sich and den Ersteller des PDF-Dokuments, um das Problem zu beheben. Read More13 8 146 views | 146 | -5 |
Plane ClearanceWhere can I find the plane to edge clearance? Read More11 12 52 views | 52 | 1 |
Provider Cannot Be Found Error when Translating .IntLib to .DBLibTrying to convert an .IntLib into a .DBLib using the menu option Tools ► Import from Integrated Libraries when the .DBLib is active in the workspace brings up this Error: "An error was encountered exporting. Provider cannot be found. It may not be properly installed. The export has been aborted." Read More0 1 100 views | 100 | 1 |
Reverse Engineering from Gerber to PCBI want to create a PCB from a Gerber file Read More49 75 177 views | 177 | 26 |
Rollback entire SVN RepositoryWhen there is an issue with the current revision of the repository, there is a method on how to rollback to a previous revision. Read More2 1 121 views | 121 | -1 |
Scroll bars are missing from PCB and Schematic editor windowsI thought there were scroll bars when zoomed in sufficiently in the PCB and Schematic editors. I don't have them anymore. How do I get them back? Read More7 12 65 views | 65 | 5 |
Search Paths tab missing in Project OptionsIf you are used to using the Search Paths tab from previous versions, this article explains how you can bring it back. Read More2 2 74 views | 74 | 0 |
Size Limits of PCB workspaceMove components left or down not working? Probably because you have reached the absolute zero coordinate. From there the workspace extends to the top and to the right, but you cannot reach any points below absolute zero. It would be best to move the whole board. Read More28 16 108 views | 108 | -12 |
Status Bar is missing at bottom edgeI regularly rely on the XY location shown in the bottom left corner of the window frame as well as the hints and other messages that appear along the bottom of the window frame. For some reason, these are missing now. How do I get them back? Read More5 6 49 views | 49 | 1 |
SVN Error Commit failed, or Working Copy locked, or is already lockedI appear to have a lock on my SVN files. Or, when I try to commit that file I get an error - Commit failed - Previous operation has not finished; run 'cleanup' if it was interrupted. Read More9 3 306 views | 306 | -6 |
Unable to move component even with Online clearance rule disabledIt is not possible to place a component on the PCB near to another components. Something seems to block the component from the placing. The reason is the different mode of moving objects. Read More32 10 128 views | 128 | -22 |
Unable to open *.DRL file in Altium*.DRL generated by the CAM Editor is in ASCII Format and readable. The best practice is to always provide your Fabricator with the .TXT generated from the PCB Editor, and ignore the *.DRL generated by the PCB Editor. Read More6 3 134 views | 134 | -3 |
Unknown Server - Can't make project available onlineWhen it is opened, the project is shown in the projects panel under 'Unknown Server'. Even though I am logged into a workspace, I am not presented with the option to 'make project available online' when I right click on the project name in the projects panel. If I try to share the project, I am presented with a 'please switch to workspace to share this project' message. Read More5 0 69 views | 69 | -5 |
Using Local File Based Excel BOM templatesWhen signed into a managed server, why am I unable to use local file based Excel BOM templates. Read More4 0 109 views | 109 | -4 |
Why am I seeing different designators in my schematic?This article summarizes how to remove board annotation if it was accidentally added to your project, or if it is no longer wanted. Read More17 2 305 views | 305 | -15 |
Why are PCB 3D Models not Displaying in the 3D View?The display of 3D body models in the PCB 3D view is controlled by a setting in the View Configuration Panel. We will take a look at how to ensure this option is enabled. Read More88 19 202 views | 202 | -69 |
Why is my text upside down?Text on my schematic is displaying upside-down Read More8 8 49 views | 49 | 0 |
Why is there a [1] in front of my schematic sheet name?There is a [1] in front of my schematic sheet name in the Projects panel. How do I get the normal filename back? Read More0 29 76 views | 76 | 29 |
Working with 32-bit and 64-bit software compatibilityThis article covers how to use Database Libraries with 32-bit and 64-bit Altium Designer Software on the same computer and how to use a 64-bit version of Altium Designer when you are using a 32-bit version of Office. This article should help you out if you get the message: "The operating system is not presently configured to run this application." as described in this forum post: https://forum.live.altium.com/#posts/238667/731116. Or if you get this message: "An error occurred while establishing a connection to the database. Altium Designer requires that the 64-bit Microsoft Access Database Engine be installed. For more information and application solutions, click here." Read More4 1 242 views | 242 | -3 |
LDAP syncingWe are having issues with LDAP syncing with our Altium Server. It was working prior and we are now receiving: "There was no endpoint listening at http://localhost:9791/LdapSyncStatus that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details." Read More3 0 31 views | 31 | -3 |
How do I log in as administrator to release seats when none are availableHow is it possible to login as an Administrator to a locally managed content server (Vault/NEXUS/Concord Pro) web interface to release seats? Read More3 0 48 views | 48 | -3 |
Design repositories SVN not available after update from Nexus serverHow to enable SVN repository support for NEXUS or Concord Pro managed content servers Read More0 1 181 views | 181 | 1 |
How to rename a Managed Project and what happens to the local copy that was checked out previously?This knowledge article describes how a project owner can rename an existing managed project, and how to propagate the same project name when opening the project again in Altium Designer. Read More5 6 89 views | 89 | 1 |
How To Control Lifecycle Transition Permissions in Altium 365?This knowledge article discusses the different levels of support for controlled lifecycle transitions and lifecycle transitions through approval requests in Altium 365, and how to configure lifecycle definitions for the Altium 365 workspace in a supported web browser and Altium Designer client. Read More0 0 102 views | 102 | 0 |
Managed Project Organization in Altium 365 ProWith the latest release of Altium 365, projects can now be categorized by Folder Type. Read More2 0 59 views | 59 | -2 |
Soft Delete Items from an Altium 365 WorkspaceThe purpose of this documentation is to provide information on how to delete items permanently from the Altium 365 workspace. Read More4 0 95 views | 95 | -4 |
Can't delete empty folderCan't delete empty folder from managed content server Read More1 1 143 views | 143 | 0 |
FIPS and BackupsWe're trying to migrate our Concord Pro server installation to a new server, and that new server has a FIPS mode requirement. I cannot perform nightly backups or do any restores on this server with FIPS mode enabled, and I can't disable it. Running the backup results in "This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms." Read More0 0 59 views | 59 | 0 |
Share project via workspacesIs share project via workspaces an included feature for the AD20 subscription? Read More0 0 55 views | 55 | 0 |
How to set permissions on change-of-state in Concord Pro?Right now, all of our users are able to change the lifecycle state of components (i.e. draft, released, etc.) but we want to give only certain people permission. Is there a way to limit which users can change to which state? Read More0 0 160 views | 160 | 0 |
Altium 365 Data CleanupHow to remove all objects related to components, projects, templates, etc. Read More1 2 88 views | 88 | 1 |
Sharing Projects to Members Outside of the Organization Without Invitation to WorkspaceManaged Projects to be edited by outside users needed to be invited to workspace, but not with the new update. Read More4 0 84 views | 84 | -4 |
Connection to Altium 365 is Lost While WorkingIt is possible that connection may be lost to the Altium 365 platform while working due to a number of reasons; ie. service provider outage, server outage, temporary disconnects. This Article discusses how this is handled from the server perspective. Read More7 0 97 views | 97 | -7 |
Installing multiple instances of AD versionsCan I install more than one version at a time? Do I have to remove older versions first? Do I have to use the same version to edit as was used to create the project? Read More1 5 81 views | 81 | 4 |
Offline installerThis article explains how to get an offline installer package and related information. Read More5 1 180 views | 180 | -4 |
Delete an Altium 365 WorkspaceHow can I delete or deactivate a Workspace that is no longer used or is preventing my AltiumLive account from being moved into my new company? Read More0 1 60 views | 60 | 1 |
You must have Microsoft(R) Excel installed on your machineI can no longer generate any outputs that require MS-Excel since there seems to be an issue with Altium's ability to open the program. MS-Excel is working just fine for me and no other applications I use have issue with it, but I get this error, "You must have Microsoft® Excel installed on your machine to be able to generate a Board Stack Report." Read More41 6 268 views | 268 | -35 |
How to install Software Extensions in an offline environmentI run Altium on an offline computer. It is not possible to attach to the Internet or any other network. How do I install Software Extensions & modify the Core Feature Set in this environment. Read More0 1 157 views | 157 | 1 |
Altium 365 Workspace error - You do not have a valid subscription for Altium DesignerI'm getting this error message: You do not have a valid subscription for Altium Designer (Expired at 1-Jan-2000). Subscription is required for Altium Designer to work with an Altium 365 Workspace." Read More3 4 294 views | 294 | 1 |
Can't connect to Altium Infrastructure Server (AIS) after installationIf you just installed the Altium Infrastructure Server (AIS), the most common reason connection fails is because the licenses that came with the installation package were not installed. Read More10 0 224 views | 224 | -10 |
How do I reset the Altium Designer configuration to the installation defaults?Reset the configuration of Altium Designer. Read More36 15 1073 views | 1073 | -21 |
How to perform a thorough uninstallSometimes the operating system doesn't fully uninstall a software program. This document explains what you can do. Read More2 6 193 views | 193 | 4 |
Altium Designer is not informing me of updates or allowing me to install themWhen installing with the Offline Installer, online activity is disabled and 'greyed out'. Including the ability to check for and install updates. This is how you turn it back on. Read More8 2 237 views | 237 | -6 |
What determines whether Altium will update to the next version rather than separate install?Sometimes Altium Designer lets me update the software to the next version and sometime it has to be a new install into a new folder. What's that about? Read More0 0 53 views | 53 | 0 |
Uninstall Windows UpdatesI suspect a recent Windows update is responsible for a new issue I am experiencing with Altium. How do I uninstall specific Windows Updates Read More1 0 49 views | 49 | -1 |
Re-adding a project to the Altium 365 workspaceHow to re-add a project to the Altium 365 workspace. If the project has been already deleted from the workspace but you want to re-release the project back to the workspace, we need to remove the links from the previous release to the workspace to allow for the re-release to be available. Read More3 2 204 views | 204 | -1 |
Hide old expired licensesOur organization has a bunch of expired licenses. Is there some way to remove them from the list in the Altium Designer license management page so it will look less cluttered and be less confusing to our users trying to pick a valid license that is on subscription? Read More2 3 92 views | 92 | 1 |
Multiple Designer Licenses Being UsedThe License Management screen shows Altium is using more than one license. Read More0 0 32 views | 32 | 0 |
Add and Managing GroupsHow to add and manage Groups for your company account Read More0 0 40 views | 40 | 0 |
On-Demand License Showing Incorrect Subscription DateA renewed license shows the incorrect old subscription date Read More0 0 73 views | 73 | 0 |
Add and Managing UsersAs an administrator, how to add and manage the users in your company Read More6 0 45 views | 45 | -6 |
Activating Student On-Demand LicenseHow to activate a recently acquired Student On-Demand License Read More38 2 58 views | 58 | -36 |
Requesting to be made an AdministratorI want to be added to the Administrator Group Read More0 0 40 views | 40 | 0 |
Server License Not Set or All CALs in useIf you didn't get a chance to refresh the license for your on-site managed content server before it expired, you may see this error message when trying to sign in from a remote web browser. You can also use the method described in this article to log into your server when all the Client Access Licenses (CALs) are already in use. Read More6 0 66 views | 66 | -6 |
Student LicenseThis article has information that will be helpful for students that want to start using Altium Designer. Read More11 18 115 views | 115 | 7 |
Version not supported with private license server - Refresh PLS & AISThis article covers what to do when you get "Version Not Supported" error when using a private license server. It also has a comparison of the legacy Private License Server (PLS) and our current license server, Altium Infrastructure Server (AIS.) Read More1 1 735 views | 735 | 0 |
Release an On-Demand LicenseHow to forcefully release a user from a license Read More3 2 91 views | 91 | -1 |
How to roam (Check Out) a license for offline useWhen roaming, a seat of a license is acquired for a specified time. You do not need to remain signed-in to your account to use the license in this mode. You can sign out and work offline, in essence roaming freely with your license seat. This can be done with an On-Demand or Private Server licenses (not available if you are using the legacy Private License Server (PLS) Read More8 0 87 views | 87 | -8 |
Evaluation License only on a single PCI'm trying to use a trial version of Altium, (Evaluation License) but now I'm getting a message with the title bar of "Warning License Renewal Failed", and the message, "You can use this license only on a single PC". Read More6 4 81 views | 81 | -2 |
How to change email address-UsernameThis article discusses methods for changing your e-mail address for AltiumLive sign in and how to fix it if the e-mail address does not match the username (which has become a requirement now that Altium 365 Workspaces are so popular.) Read More0 0 44 views | 44 | 0 |
Nothing happens when trying to use a licenseI can't use a license. I click on a license, then click the use control below, or right-click on the license and choose "use" but nothing happens. Read More29 15 163 views | 163 | -14 |
Options for getting an AltiumLive password resetHere are some ways a password can be reset. Read More3 0 69 views | 69 | -3 |
User's email address already exists in another organizationThis article discusses the issue of getting a message that the "User's email address already exists in another organization" or "Failed to create user account: Username: xxxx@yyyy.com already in use", or "Cannot add user: user with this email is already registered in other organisation" when you try to add them from your dashboard. Read More10 1 118 views | 118 | -9 |
Warning: License Renewal FailedThis article has steps that should stop the pop-up message: Warning: License Renewal Failed The License Manager was not able to renew your license. Altium Designer will retry periodically. Read More69 15 264 views | 264 | -54 |
How to use a licenseI have purchased a license, and I've downloaded and installed the software for Altium Designer. What do I have to do to get the software licensed so I can use it? Read More13 0 98 views | 98 | -13 |
Startup issue - Failure to Launch (or install)This article has a long list of things to try when Altium won't start. Some of these also apply if Altium won't install. Read More18 10 346 views | 346 | -8 |
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