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Modified by on Jun 13, 2021
Contents
- Installing multiple instances of AD versions
- Is 3D view of a Cavity in PCB possible?
- Layer Stack PDF Export Missing Bottom Surface Finish
- Manufacturer Part Search (MPS) panel issues
- Method to remove Managed Servers from Altium
- My Update button is greyed out - Trying to update Altium Designer
- New to Altium Designer or resume work with AD after break or major update
- Nothing happens when trying to use a license
- Numbering Sheets in Multi-channel
- Off Sheet Schematic Component Removal
- Alternative Parts with Active BOM
- Active Bar how to disable or customize
- 3D Model Placement in Footprint Library
- Offline installer
- Options for getting an AltiumLive password reset
- PCB Panel Selection and Highlight Controls
- PCB Select and Dimming
- PCB Why do I see Designator overlaid on my extra designators?
- PDF output - An error exists on this page
- Plane Clearance
- Port and URL information for when firewall or VPN is blocking access
- Ports and IP Addresses for Altium Designer
- Power Port reduced to Local level warning
- Provider Cannot Be Found Error when Translating .IntLib to .DBLib
- Remove Solder Mask and Paste Mask from PCB Pads
- Reverse Engineering from Gerber to PCB
- Rollback entire SVN Repository
- Scroll bars are missing from PCB and Schematic editor windows
- Search Paths tab missing in Project Options
- Signing into a managed content server from within Altium Designer
- Silkscreen not displaying in SOLIDWORKS
- Size Limits of PCB workspace
- Slowness at startup
- Slowness in specific areas
- Startup issue - Failure to Launch (or install)
- Status Bar is missing at bottom edge
- Student License
- Subscription Expired on License
- SVN Error Commit failed, or Working Copy locked, or is already locked
- Thermal Relief Connections for Custom Pads
- Unable to move component even with Online clearance rule disabled
- Unable to open *.DRL file in Altium
- Unable to select and Delete Text
- Unable to select objects
- Uninstall Windows Updates
- Unknown Server - Can't make project available online
- Update gives error: This application requires Windows hotfix KB3140245
- Updating schematic component footprints from the PCB Document.
- User's email address already exists in another organization
- Using Local File Based Excel BOM templates
- Variant - Schematic - Project level parameters
- Version not supported despite valid subscription - Refresh PLS license
- Version not supported with private license server - Refresh PLS & AIS
- Viewer
- Viewing Copper in SOLIDWORKS
- Warning: License Renewal Failed
- What determines whether Altium will update to the next version rather than separate install?
- What Does the White Arrow on Some Documents Mean?
- When things don't display or print properly
- Which subscription plan do I have currently?
- Why am I seeing different designators in my schematic?
- Why are PCB 3D Models not Displaying in the 3D View?
- Why is my text upside down?
- Why is there a [1] in front of my schematic sheet name?
- Working with 32-bit and 64-bit software compatibility
- You must have Microsoft(R) Excel installed on your machine
- Panels get rearranged i.e. stacked
- How to group panels in tabbed mode when they are in fractal mode?
- How to add line number to a BOM template
- Connection Lines on PCB - Rats nest display
- Altium 15 Licensing Issue with AIS
- ECAD-MCAD model not properly imported warning
- ECAD to MCAD transfer redraws board
- Owning More Than One Workspace
- Error access A365 - You do not have a valid subscription for Altium Designer
- Multiple Server CAL checkout
- Changing Owner of an Altium 365 Workspace
- How to activate the Mixed Simulation tool in Altium Designer
- Managed Content Server upgrade
- General Slowness
- How to select multiple Designators
- How to short two different Nets - create a Net Tie
- Hide old expired licenses
- Command line installation parameters
- Convert a Fill or Region into a Polygon
- Compile Error: Duplicate Net Names(Multi-Channel, Bus)
- I am getting a Validation Error on my Project Schematics what does this mean
- How do I reset the Altium Designer configuration to the installation defaults?
- Altium Designer is not informing me of updates or allowing me to install them
- LDAP syncing
- Error - Microsoft Visual C++ runtime library
- Components Panel Filter not Correctly Filtering on Database 'value' Parameter
- How do I log in as administrator to release seats when none are available
- How to install Software Extensions in an offline environment
- Generating IPC-D-356A document and compare to extracted netlist
- How can I copy everything to a new PCB
- How to determine with which version a file was authored
- Design repositories SVN not available after update from Nexus server
- Copying from Footprint (unlocked primitive) to PCB does not work
- Component placement for ODB++ files
- Design Item IDs are reset and lost on update or placement from Schematic Library
- How to edit board shape
- Delete a line from BOM
- Configure and Animate the bending of a PCB that is entirely Flex
- How to import Allegro files to Altium
- Convert Plated via Backdrills to Non_Plated in ODB++ output
- DRC doesnt catch unconnected nets
- Avoid adjacent layer parallel track routing
- Exporting Variants in Schematic
- Component not created in Vault after running the batch file
- How do I reset Unique IDs in version 21 and newer?
- Connection lines & move component
- Connection lines disappear when moving component
- Heads up display sometimes not shown
- Importing your company logo into a PCB document
- Library Migrator to Altium 365
- How to rename a Managed Project and what happens to the local copy that was checked out previously?
- How does Altium's Library Migrator handle components in an integrated library with different components using same symbols?
- How to roam (Check Out) a license for offline use
- How To Control Lifecycle Transition Permissions in Altium 365?
- How to update Variant Parts with library?
- How can I change the grid from mil to mm or set my designator to Visible in a Schematic Library
- Can Only Move Parts So Close To Each Other
- Clearance Constrain between polyregion on multilayer and pad on top layer
- Altium Designer is crashing when trying to Open any project
- Draftsman Drill Table Plated Column is in Russian
- Copying Multiline text to a string
- How to perform a thorough uninstall
- Cannot select an Object that somehow is very far from PCB boundary
- Managed Project Organization in Altium 365 Pro
- Is it possible in A365 to remove a release and redo the process so we can keep the same revision number?
- Soft Delete Items from an Altium 365 Workspace
- How to change the Port Cross Reference Display?
- How do I use PerfView to collect additional data?
- Draftsman Board Assembly Fabrication view empty for Embedded Board Array
- Error code 68
- Concord Pro issues after migration - Re-index
- Importer for KiCAD
- Can't connect to Altium Infrastructure Server (AIS) after installation
- How to use a license
- Can't add bending line/Split line cannot be moved after placing/Board region cannot be selected
- How to import CircuitMaker files into Altium
- Failed to create Key
- Altium does not start per click (nview)
- Background Turns Dark when Placing Track
- Can't delete empty folder
- Feature request
- Combine OrCAD Schematic Import and PADS Allegro PCB import into single Project
- Altium.PCB.DataModel.dll Crash on PCBDoc
- Import or Export Design Rules
- Importing a Mechanical Outline to PCB
- FIPS and Backups
- Board Cutout not in Gerber output
- Working with managed templates on A365 vs file-based in private server
- Share project via workspaces
- How to set permissions on change-of-state in Concord Pro?
- Altium 365 Data Cleanup
- How to control the Designator location in Schematic Library
- Sharing Projects to Members Outside of the Organization Without Invitation to Workspace
- Accessing A365 Managed Project GIT Repository Outside of Altium Designer
- Copying Circuit Selection From One Project to Another
- How to access the Content Vault in the Explorer panel?
- Edit Components in Altium 365
- Connection to Altium 365 is Lost While Working
- Re-adding a project to the A365 workspace
- Enabling VCS of an Uploaded A365 Project
- Custom Pad Creation - Multiple Pad to Single Pin
- Can you set Electrical Clearance in the Design Rules for the Route Tool Path
- Cannot delete Layer from Layerstack
Our Knowledge Base is developed from our users questions. Find answers and step-by-step instructions. Chances are we’ve seen your question before.
| Title | Views | Votes |
|---|---|---|
Installing multiple instances of AD versionsCan I install more than one version at a time? Do I have to remove older versions first? Do I have to use the same version to edit as was used to create the project? Read More0 0 20 views | 20 | 0 |
Is 3D view of a Cavity in PCB possible?I would like to display my component in 3D while it is placed within a cavity, is this possible? Read More0 0 83 views | 83 | 0 |
Layer Stack PDF Export Missing Bottom Surface FinishYou may come across some issue when placing, say, Layer Stack Table, in your *.PcbDoc for your documentation purpose, as it may not support all newly added elements, such as Surface Finish layer. Altium considers the legacy method to be somewhat obsolete and instead would like to direct you to Draftsman for this purpose. Read More0 0 10 views | 10 | 0 |
Manufacturer Part Search (MPS) panel issuesHow to resolve most Manufacturer Part Search (MPS) panel issues Read More1 0 30 views | 30 | -1 |
Method to remove Managed Servers from AltiumHow to remove previously connected managed servers from Altium? Even when signed out, the managed servers that were previously connected to would appear in the account drop down menu. Read More0 0 41 views | 41 | 0 |
My Update button is greyed out - Trying to update Altium DesignerThere is an update Available for Altium Designer, but my update button is greyed out. How can I update? Read More0 1 96 views | 96 | 1 |
New to Altium Designer or resume work with AD after break or major updateFor all those who are new to Altium, starting to use it now more frequently or have updated from a really old version. This article covers how to contact Support, finding Learning Materials, Tutorials, and other useful information for getting (re) started. Read More0 0 56 views | 56 | 0 |
Nothing happens when trying to use a licenseI can't use a license. I click on a license, then click the use control below, or right-click on the license and choose "use" but nothing happens. Read More0 0 14 views | 14 | 0 |
Numbering Sheets in Multi-channelWhat are the steps and requirements to number my sheets in a multi-channel design? Read More0 0 51 views | 51 | 0 |
Off Sheet Schematic Component RemovalSomehow I got a component outside of my sheet area and I cannot select or delete it. How to remove the component or get it back onto the sheet? Read More9 2 29 views | 29 | -7 |
Alternative Parts with Active BOMI am trying to add an alternative part to an item on the active BoM for a non managed component, but when I right click on my item I do not get the option to add an alternative as expected according to documentation. Read More0 0 32 views | 32 | 0 |
Active Bar how to disable or customizeActive Bar can only be disabled, not customized Read More1 2 31 views | 31 | 1 |
3D Model Placement in Footprint LibraryHow to place a 3D Model precisely in your footprint in a PCB library Read More0 1 102 views | 102 | 1 |
Offline installerThis article explains how to get an offline installer package and related information. Read More0 0 24 views | 24 | 0 |
Options for getting an AltiumLive password resetHere are some ways a password can be reset. Read More0 0 16 views | 16 | 0 |
PCB Panel Selection and Highlight ControlsWhen objects are selected in the Primitives list in the PCB panel, the behavior in the editor may not be as expected. This article reviews settings that can change behavior such as Dim / Normal / Mask, Clear Existing, and Zoom etc. and whether objects get selected in the document design editor workspace window when they are selected in the PCB panel lists. Read More0 0 14 views | 14 | 0 |
PCB Select and DimmingThis article discusses the ways you can affect Dimming, Masking, Zooming, and whether objects get selected in the document workspace when they are selected in the PCB panel lists. Read More0 0 12 views | 12 | 0 |
PCB Why do I see Designator overlaid on my extra designators?Special Strings Display - You toggle the display of the Special Strings overlay within the View Configuration panel, go to the View Options Tab and toggle the visibility of Special Strings. Read More0 0 79 views | 79 | 0 |
PDF output - An error exists on this pageAfter creating a PDF via Output Job or Smart PDF creation, the Adobe Acrobat Reader throws the following error while opening the file: "An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the pdf to correct the problem" German version: Fehler auf dieser Seite. Die Seite wird unter Umständen nicht richtig in Acrobat angezeigt. Wenden Sie sich and den Ersteller des PDF-Dokuments, um das Problem zu beheben. Read More2 1 13 views | 13 | -1 |
Plane ClearanceWhere can I find the plane to edge clearance? Read More1 2 13 views | 13 | 1 |
Port and URL information for when firewall or VPN is blocking accessI can't get the system running while connected to VPN. As soon as I disconnect form VPN, Altium starts running. Read More0 0 60 views | 60 | 0 |
Ports and IP Addresses for Altium DesignerWe have strict firewall rules, is there any documentation available which states what IP addresses, ports are required to use this feature? Read More0 0 61 views | 61 | 0 |
Power Port reduced to Local level warningI get a warning when I compile my project schematics: "Global Power-Object ... has been reduced to local level by presence of port at ..." It is a Warning in the Message panel after validating the project. Read More2 0 12 views | 12 | -2 |
Provider Cannot Be Found Error when Translating .IntLib to .DBLibTrying to convert an .IntLib into a .DBLib using the menu option Tools ► Import from Integrated Libraries when the .DBLib is active in the workspace brings up this Error: "An error was encountered exporting. Provider cannot be found. It may not be properly installed. The export has been aborted." Read More0 0 15 views | 15 | 0 |
Remove Solder Mask and Paste Mask from PCB PadsHow to remove the Solder Mask / Paste Mask from a Pad Read More1 2 53 views | 53 | 1 |
Reverse Engineering from Gerber to PCBI want to create a PCB from a Gerber file Read More0 6 25 views | 25 | 6 |
Rollback entire SVN RepositoryWhen there is an issue with the current revision of the repository, there is a method on how to rollback to a previous revision. Read More0 0 54 views | 54 | 0 |
Scroll bars are missing from PCB and Schematic editor windowsI thought there were scroll bars when zoomed in sufficiently in the PCB and Schematic editors. I don't have them anymore. How do I get them back? Read More1 1 11 views | 11 | 0 |
Search Paths tab missing in Project OptionsIf you are used to using the Search Paths tab from previous versions, this article explains how you can bring it back. Read More0 0 5 views | 5 | 0 |
Signing into a managed content server from within Altium DesignerSigning into and Connecting to a managed content server (such as Altium 365 workspace) from within Altium Designer Read More0 0 111 views | 111 | 0 |
Silkscreen not displaying in SOLIDWORKSECAD / MCAD CoDesigner transfer is not showing silkscreen in SOLIDWORKS. Sometimes the decals that represent copper and silkscreen and solder mask are not shown in SW 2019+ because of problems with the rendering on some video cards. The solution can be to change this flag in SOLIDWORKS preferences. Read More0 0 9 views | 9 | 0 |
Size Limits of PCB workspaceMove components left or down not working? Probably because you have reached the absolute zero coordinate. From there the workspace extends to the top and to the right, but you cannot reach any points below absolute zero. It would be best to move the whole board. Read More1 1 18 views | 18 | 0 |
Slowness at startupHere are some things that can cause a slow startup. Read More0 0 12 views | 12 | 0 |
Slowness in specific areasSometimes there are settings or things about your documents that can cause unusual slowness. Here are some things to look for. Read More4 1 30 views | 30 | -3 |
Startup issue - Failure to Launch (or install)This article has a long list of things to try when Altium won't start. Some of these also apply if Altium won't install. Read More0 0 11 views | 11 | 0 |
Status Bar is missing at bottom edgeI regularly rely on the XY location shown in the bottom left corner of the window frame as well as the hints and other messages that appear along the bottom of the window frame. For some reason, these are missing now. How do I get them back? Read More0 0 13 views | 13 | 0 |
Student LicenseThis article has information that will be helpful for students that want to start using Altium Designer. Read More0 0 5 views | 5 | 0 |
Subscription Expired on LicenseReceiving a Subscription Expired message, but I am sure it was renewed. How do I check and fix this? Read More0 0 88 views | 88 | 0 |
SVN Error Commit failed, or Working Copy locked, or is already lockedI appear to have a lock on my SVN files. Or, when I try to commit that file I get an error - Commit failed - Previous operation has not finished; run 'cleanup' if it was interrupted. Read More0 0 18 views | 18 | 0 |
Thermal Relief Connections for Custom PadsHow to create Thermal Relief Connections between Polygons and Custom pads. Read More0 0 62 views | 62 | 0 |
Unable to move component even with Online clearance rule disabledIt is not possible to place a component on the PCB near to another components. Something seems to block the component from the placing. The reason is the different mode of moving objects. Read More3 1 33 views | 33 | -2 |
Unable to open *.DRL file in Altium*.DRL generated by the CAM Editor is in ASCII Format and readable. The best practice is to always provide your Fabricator with the .TXT generated from the PCB Editor, and ignore the *.DRL generated by the PCB Editor. Read More0 1 38 views | 38 | 1 |
Unable to select and Delete TextThere are text on the PCB that the user is unable to select and due to this, they are unable to move / delete them. Read More4 1 23 views | 23 | -3 |
Unable to select objectsIf you are unable to select objects, make sure to check your configuration in Selection Filter under Properties panel https://www.altium.com/documentation/altium-designer/interactiveproperties-pnl-propertiesproperties-ad#!pcb-support Read More8 1 8 views | 8 | -7 |
Uninstall Windows UpdatesI suspect a recent Windows update is responsible for a new issue I am experiencing with Altium. How do I uninstall specific Windows Updates Read More0 0 5 views | 5 | 0 |
Unknown Server - Can't make project available onlineWhen it is opened, the project is shown in the projects panel under 'Unknown Server'. Even though I am logged into a workspace, I am not presented with the option to 'make project available online' when I right click on the project name in the projects panel. If I try to share the project, I am presented with a 'please switch to workspace to share this project' message. Read More0 0 9 views | 9 | 0 |
Update gives error: This application requires Windows hotfix KB3140245I can load up to 20.1.12, anything newer than that gives me the error. I ran the hotfix but I still get the error message. The error message opens up a Microsoft window that runs through the fix but after doing that it still doesn't work. When I try to install it manually, I'm getting: The update is not applicable to your computer" I am running Widows 7 professional 64bit Read More7 1 9 views | 9 | -6 |
Updating schematic component footprints from the PCB Document.For designs where the footprints in the PCB do not match the footprint configured in the schematic component, this will show you how to get them in sync. Read More1 2 86 views | 86 | 1 |
User's email address already exists in another organizationThis article discusses the issue of getting a message that the "User's email address already exists in another organization" or "Failed to create user account: Username: xxxx@yyyy.com already in use", or "Cannot add user: user with this email is already registered in other organisation" when you try to add them from your dashboard. Read More2 1 19 views | 19 | -1 |
Using Local File Based Excel BOM templatesWhen signed into a managed server, why am I unable to use local file based Excel BOM templates. Read More1 0 27 views | 27 | -1 |
Variant - Schematic - Project level parametersNote of project priority when used in conjunction with special strings at various levels of your project files. How are same named parameters resolved? Read More1 0 61 views | 61 | -1 |
Version not supported despite valid subscription - Refresh PLS licenseWe updated Altium Designer to a newer version, but now the client says our licenses do not support it. Our subscription for our private server license is current and the future date is displayed on the license management page subscription status column. Read More0 0 11 views | 11 | 0 |
Version not supported with private license server - Refresh PLS & AISThis article covers what to do when you get "Version Not Supported" error when using a private license server. It also has a comparison of the legacy Private License Server (PLS) and our current license server, Altium Infrastructure Server (AIS.) Read More0 0 105 views | 105 | 0 |
ViewerIf you have engineers that sometimes need only to view a project and therefore don't need a full license, they can leave the full licenses available in your organization's pool by using a viewer license. This article reviews some options based on your circumstance. Read More1 0 9 views | 9 | -1 |
Viewing Copper in SOLIDWORKSI can only see the bare board and components. How can I see the copper traces in SOLIDWORKS MCAD? Read More0 0 25 views | 25 | 0 |
Warning: License Renewal FailedThis article has steps that should stop the pop-up message: Warning: License Renewal Failed The License Manager was not able to renew your license. Altium Designer will retry periodically. Read More5 3 30 views | 30 | -2 |
What determines whether Altium will update to the next version rather than separate install?Sometimes Altium Designer lets me update the software to the next version and sometime it has to be a new install into a new folder. What's that about? Read More0 0 11 views | 11 | 0 |
What Does the White Arrow on Some Documents Mean?In the Project Panel, why do some document icons have a small arrow in a white box on them? Read More1 0 11 views | 11 | -1 |
When things don't display or print properlyHere are some things to try when a panel doesn't open after selection or doesn't display properly, or when things don't display or print properly in general Read More0 1 26 views | 26 | 1 |
Which subscription plan do I have currently?This article describes how you can determine your current subscription plan level Read More1 0 16 views | 16 | -1 |
Why am I seeing different designators in my schematic?This article summarizes how to remove board annotation if it was accidentally added to your project, or if it is no longer wanted. Read More1 0 197 views | 197 | -1 |
Why are PCB 3D Models not Displaying in the 3D View?The display of 3D body models in the PCB 3D view is controlled by a setting in the View Configuration Panel. We will take a look at how to ensure this option is enabled. Read More12 1 41 views | 41 | -11 |
Why is my text upside down?Text on my schematic is displaying upside-down Read More1 0 12 views | 12 | -1 |
Why is there a [1] in front of my schematic sheet name?There is a [1] in front of my schematic sheet name in the Projects panel. How do I get the normal filename back? Read More0 2 14 views | 14 | 2 |
Working with 32-bit and 64-bit software compatibilityThis article covers how to use Database Libraries with 32-bit and 64-bit Altium Designer Software on the same computer and how to use a 64-bit version of Altium Designer when you are using a 32-bit version of Office. This article should help you out if you get the message: "The operating system is not presently configured to run this application." as described in this forum post: https://forum.live.altium.com/#posts/238667/731116. Or if you get this message: "An error occurred while establishing a connection to the database. Altium Designer requires that the 64-bit Microsoft Access Database Engine be installed. For more information and application solutions, click here." Read More0 0 23 views | 23 | 0 |
You must have Microsoft(R) Excel installed on your machineI can no longer generate any outputs that require MS-Excel since there seems to be an issue with Altium's ability to open the program. MS-Excel is working just fine for me and no other applications I use have issue with it, but I get this error, "You must have Microsoft® Excel installed on your machine to be able to generate a Board Stack Report." Read More4 0 43 views | 43 | -4 |
Panels get rearranged i.e. stackedSometimes, the panels in Altium Designer get stacked on top of each other. This article describes the process on how to prevent them from showing in fractal mode in future. Read More0 0 18 views | 18 | 0 |
How to group panels in tabbed mode when they are in fractal mode?I want a panel to be tabbed with other panels that appear just above it. No amount of dragging will group it in tabbed mode. Why doesn't it stay where I put it? Read More0 2 31 views | 31 | 2 |
How to add line number to a BOM templateHow to format BOM template column to include line # (line number). Unable to add Line # using the Column=Line Number Format in a BOM Template Read More1 0 34 views | 34 | -1 |
Connection Lines on PCB - Rats nest displayHow do I control the display of Rats nest on my PCB, I want to show or hide them Read More4 2 146 views | 146 | -2 |
Altium 15 Licensing Issue with AISI am having trouble connecting up to the Altium Infrastructure Server (AIS) License Server with AD versions before AD16. Error: "Cannot verify the status of the primary server... Client did not receive a reply from server..." I want to open a file that was created with an older version. Read More0 0 22 views | 22 | 0 |
ECAD-MCAD model not properly imported warningTransfering to MCAD domain, a message indicating there is a problem with 3D model and it will be substitute with simple geometry. Read More0 0 11 views | 11 | 0 |
ECAD to MCAD transfer redraws boardThis article describes why a transfer from ECAD to MCAD redraws board shape and loses board constraints. Read More0 0 23 views | 23 | 0 |
Owning More Than One WorkspaceAn organization can only have one workspace. Read More0 1 25 views | 25 | 1 |
Error access A365 - You do not have a valid subscription for Altium DesignerWhen trying to access A365 Workspace and received this error message: You do not have a valid subscription for Altium Designer (Expired at 1-Jan-2000). Subscription is required for Altium Designer to work with an Altium 365 workspace. Read More0 0 136 views | 136 | 0 |
Multiple Server CAL checkoutSigning into Concord Pro or NEXUS Server, duplicate checkouts per user are happening. Read More0 0 18 views | 18 | 0 |
Changing Owner of an Altium 365 WorkspaceThis knowledge article provides the necessary details to change the owner of your company's active workspace. Read More1 1 50 views | 50 | 0 |
How to activate the Mixed Simulation tool in Altium DesignerHow to activate the Mixed Simulation tool in Altium Designer Read More0 2 20 views | 20 | 2 |
Managed Content Server upgradeThis document covers a best practice quick review of the steps to follow when upgrading your current on-site managed content server to our current version. As when you have been using Vault and want to upgrade to Concord Pro. Read More0 0 8 views | 8 | 0 |
General SlownessHere is a long list of things that may help you track down an underlying cause. Read More2 0 59 views | 59 | -2 |
How to select multiple DesignatorsThis article describes different methods to select multiple Designators in a PCB. Read More1 0 5 views | 5 | -1 |
How to short two different Nets - create a Net TieThis article covers the basics for the creation of a Net Tie Read More0 0 19 views | 19 | 0 |
Hide old expired licensesOur organization has a bunch of expired licenses. Is there some way to remove them from the list in the Altium Designer license management page so it will look less cluttered and be less confusing to our users trying to pick a valid license that is under subscription? Read More0 0 9 views | 9 | 0 |
Command line installation parametersThis article covers the command line installation parameters that are available for Altium Designer. Read More0 3 13 views | 13 | 3 |
Convert a Fill or Region into a PolygonWhen I try to create a polygon from the outline of overlapping shapes using Fills and Regions it does not work. When I try to run the command it tells me it cannot find an enclosed shape (Tracks, Arcs, Full Circle) and when I click YES nothing happens. How can I get this to work? Read More3 3 76 views | 76 | 0 |
Compile Error: Duplicate Net Names(Multi-Channel, Bus)[Error] TopSheet.SchDoc Compiler Duplicate Net Names Bus Slice - I am receiving this error on the buses from my multi-channel sheet, and my buses do not look like they are properly connecting in the netlist. The buses look to be properly formed. How do I fix this Duplicate Net Name on Multichannel design error? Read More25 1 123 views | 123 | -24 |
I am getting a Validation Error on my Project Schematics what does this meanWhen validating schematics in a Project, various messages can be generated by the compiler. Please review the list of messages provided here for more information Read More0 1 207 views | 207 | 1 |
How do I reset the Altium Designer configuration to the installation defaults?Reset the configuration of Altium Designer. Read More0 2 500 views | 500 | 2 |
Altium Designer is not informing me of updates or allowing me to install themWhen installing with the Offline Installer, online activity is disabled and 'greyed out'. Including the ability to check for and install updates. This is how you turn it back on. Read More0 0 150 views | 150 | 0 |
LDAP syncingWe are having issues with LDAP syncing with our Altium Server. It was working prior and we are now receiving: "There was no endpoint listening at http://localhost:9791/LdapSyncStatus that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details." Read More0 0 13 views | 13 | 0 |
Error - Microsoft Visual C++ runtime libraryAltium crashes with the error: Microsoft Visual C++ runtime library. Read More0 0 22 views | 22 | 0 |
Components Panel Filter not Correctly Filtering on Database 'value' ParameterUsing a Database Library with Microsoft Excel, formatting in the Excel file can cause the filter to not work correctly when read by Altium Designer. For example, setting the filter to "greater than or equal to #" does not filter correctly. We will look at how to format the column in the Excel database so it can be processed correctly. Read More0 0 19 views | 19 | 0 |
How do I log in as administrator to release seats when none are availableHow is it possible to login as an Administrator to a locally managed content server (Vault/NEXUS/Concord Pro) web interface to release seats? Read More0 0 3 views | 3 | 0 |
How to install Software Extensions in an offline environmentI run Altium on an offline computer. It is not possible to attach to the Internet or any other network. How do I install Software Extensions & modify the Core Feature Set in this environment. Read More0 0 5 views | 5 | 0 |
Generating IPC-D-356A document and compare to extracted netlistI am trying to export an IPC-356 file from the Altium CAM editor. I am receiving the following error Cannot Open File for Netlist Output! Read More1 0 18 views | 18 | -1 |
How can I copy everything to a new PCBI suspect some sort of corruption with my PCB. I want to try copying as much as I can from my current PCB to a new "clean" one. I read that this might resolve my issue with "undo not working" in one particular PCB. Read More0 0 4 views | 4 | 0 |
How to determine with which version a file was authoredIs there a way to determine which version of Altium Designer was used to create a project or design? Read More0 0 9 views | 9 | 0 |
Design repositories SVN not available after update from Nexus serverHow to enable SVN repository support for NEXUS or Concord Pro managed content servers Read More0 0 17 views | 17 | 0 |
Copying from Footprint (unlocked primitive) to PCB does not workI can't select primitives of mechanical layers on a footprint and copy them to a mechanical layer on the PCB. I can only bring over the primitives to the PCB by changing the layer assignment in the properties panel. However, the primitives are still tide to the component footprint. How do I copy primitives from the footprint to the PCB? Read More0 0 6 views | 6 | 0 |
Component placement for ODB++ filesI am importing ODB++ files into a fabrication house software MacroFab. Every time the component placement file comes in, it's position is offset from the actual board origin in the Gerber files. How do I make the component placement files match the PCB 0,0 origin when importing into MacroFab software. Read More0 0 2 views | 2 | 0 |
Design Item IDs are reset and lost on update or placement from Schematic LibraryEvery time I update the schematic symbols, the Design Item IDs of some schematic symbols are reset. The same happens when I place these components from the components panel for components of Schematic (*.SchLib) and Integrated Libraries (*.IntLib). Read More1 1 12 views | 12 | 0 |
How to edit board shapeHow to edit the board shape. Read More0 1 2 views | 2 | 1 |
Delete a line from BOMIs there a way to delete a line in the draftsman Bill Of Materials table? I have a test point that showed up there, and I am looking for a way to remove it. Read More0 0 2 views | 2 | 0 |
Configure and Animate the bending of a PCB that is entirely FlexConfiguring and Animating the bending of a PCB that is entirely Flex Read More0 0 64 views | 64 | 0 |
How to import Allegro files to AltiumThis document describes different approaches for getting Allegro files into Altium Designer. Read More1 4 159 views | 159 | 3 |
Convert Plated via Backdrills to Non_Plated in ODB++ outputExporting ODB++, as of AD20.1.7, the exported backdrills are incorrectly set as VIAs which are plated. This shows how to modify the output to set the vias as NON_PLATED Read More0 0 14 views | 14 | 0 |
DRC doesnt catch unconnected netsI have a PCB design in which the DRC doesn't catch unconnected nets, although the check is enabled in the design rules. Read More0 0 22 views | 22 | 0 |
Avoid adjacent layer parallel track routingHow to set a rule to avoid adjacent layer parallel track routing Read More0 0 6 views | 6 | 0 |
Exporting Variants in SchematicVariants Not showing on the schematic prints when generated through output job. Read More0 0 9 views | 9 | 0 |
Component not created in Vault after running the batch fileWe are tying to add components in Altium Vault/Concord Pro through .csv files. This method is working for some categories, but not for all. Read More0 0 10 views | 10 | 0 |
How do I reset Unique IDs in version 21 and newer?For AD20 and older, I used to follow this documentation: https://www.altium.com/documentation/altium-designer/sch-dlg-resetpartsheetsymboluniqueidsreset-part-and-sheet-symbol-unique-ids-ad?version=20.2 Now the option is gone. Read More0 1 21 views | 21 | 1 |
Connection lines & move componentWhy do the connection lines not move the same when I use the Edit ► Move ► Component as they do if I would use dragging of the component in PCB Editor Read More0 0 6 views | 6 | 0 |
Connection lines disappear when moving componentOn a component with n-number pads the connections disappear when moving the component Read More1 1 138 views | 138 | 0 |
Heads up display sometimes not shownSometimes, the heads up display in Pcb View is not shown. Why? How can I bring it back? Read More14 2 27 views | 27 | -12 |
Importing your company logo into a PCB documentHow to import your company logo from a bitmap file (.BMP) into your PCB document. Read More6 5 116 views | 116 | -1 |
Library Migrator to Altium 365Migrating File-Based libraries to Altium 365 workspaces Read More2 0 51 views | 51 | -2 |
How to rename a Managed Project and what happens to the local copy that was checked out previously?This knowledge article describes how a project owner can rename an existing managed project, and how to propagate the same project name when opening the project again in Altium Designer. Read More0 1 4 views | 4 | 1 |
How does Altium's Library Migrator handle components in an integrated library with different components using same symbols?This article describes how the Library Migrator, used to convert local libraries to managed components in an Altium 365 workspace or a managed server (Concord Pro or Nexus), handles duplicate symbols being used across multiple components with different parameters. Read More0 0 41 views | 41 | 0 |
How to roam (Check Out) a license for offline useWhen roaming, a seat of a license is acquired for a specified time. You do not need to remain signed-in to your account to use the license in this mode. You can sign out and work offline, in essence roaming freely with your license seat. This can be done with an On-Demand or Private Server licenses (not available if you are using the legacy Private License Server (PLS) Read More0 0 3 views | 3 | 0 |
How To Control Lifecycle Transition Permissions in Altium 365?This knowledge article discusses the different levels of support for controlled lifecycle transitions and lifecycle transitions through approval requests in Altium 365, and how to configure lifecycle definitions for the Altium 365 workspace in a supported web browser and Altium Designer client. Read More0 0 8 views | 8 | 0 |
How to update Variant Parts with library?After updating my schematic library the part does not get updated in the project when I run the BOM tool. On close inspection I can go into the Variants and the part to be varied is not showing the correct Part Number or Manufacturer fields. Going into the select alternative part I can confirm that the part in the Library is correct but there is no way to update the Variant listing. If I deselect it as fitted and then re-choose as a variant the data is corrected. Read More3 0 9 views | 9 | -3 |
How can I change the grid from mil to mm or set my designator to Visible in a Schematic LibraryHow can I change the grid from mil to mm or set my designator to visible in a Schematic Library Read More9 0 3 views | 3 | -9 |
Can Only Move Parts So Close To Each OtherHow to change the mode of moving Components on a PCB Read More0 0 10 views | 10 | 0 |
Clearance Constrain between polyregion on multilayer and pad on top layerI have an error stating "Clearance Constrain between polyregion on multilayer and pad on top layer" on my PCB layout. Every pad is having this error, as well as a through hole component. When I click to "jump to" the violation... It goes to the corner of the board and just says there is a clearance violation. Read More5 1 8 views | 8 | -4 |
Altium Designer is crashing when trying to Open any projectGetting this error: HRESULT: [0x88990012], Module: [SharpDX.Direct2D1], ApiCode: [D2DERR_WRONG_FACTORY / WrongFactory], Message: The objects used together must be created with the same factory instance at ###... AdvSch.dll, Base Address: ###... Error when starting AD and eventually when I click on SCH sheet or a BomDoc file. Sometimes these error messages continue to pop up over and over again until I close AD from Task Manager. Read More13 1 61 views | 61 | -12 |
Draftsman Drill Table Plated Column is in RussianIt appears that the Plating column data in Draftsman Drill Table objects only displays in Russian - I cannot find a language setting somewhere to modify the language of the information in this column. Read More0 0 11 views | 11 | 0 |
Copying Multiline text to a stringWhen copying multiple lines of text from a PDF document to paste into a single string, only the first line will paste. Read More0 0 7 views | 7 | 0 |
How to perform a thorough uninstallSometimes the operating system doesn't fully uninstall a software program. This document explains what you can do. Read More0 0 26 views | 26 | 0 |
Cannot select an Object that somehow is very far from PCB boundaryThere appears to be objects outside of my workspace area, I am not able to find nor select them. How can I select them to delete. No matter what I do, it will not be selected. Read More3 1 9 views | 9 | -2 |
Managed Project Organization in Altium 365 ProWith the latest release of Altium 365, projects can now be categorized by Folder Type. Read More0 0 5 views | 5 | 0 |
Is it possible in A365 to remove a release and redo the process so we can keep the same revision number?This knowledge article explains reverting manufacture server items to a previous revision. Read More3 0 25 views | 25 | -3 |
Soft Delete Items from an Altium 365 WorkspaceThe purpose of this documentation is to provide information on how to delete items permanently from the Altium 365 workspace. Read More0 0 16 views | 16 | 0 |
How to change the Port Cross Reference Display?I'd like to add port references to my schematic, but I don't want to include the zone or grid references in order to save space. Read More0 0 13 views | 13 | 0 |
How do I use PerfView to collect additional data?This article details the steps and settings to collect additional data for your support issue using Microsoft's PerfView tool. Read More0 2 9 views | 9 | 2 |
Draftsman Board Assembly Fabrication view empty for Embedded Board ArrayWhy is my Draftsman Board Assembly Fabrication view empty for a panalized board that is using the Embedded Board Array functionality to define the panel? Read More0 0 8 views | 8 | 0 |
Error code 68I'm getting one of these errors when starting Altium Designer: Exception loading Wpf UI Error initializing licensing service Error code 68 Read More0 0 15 views | 15 | 0 |
Concord Pro issues after migration - Re-indexAfter updating Concord Pro you may experience some of these issues: The "500 Internal Server Error" error message. Component cannot be released. Health monitor may show index errors. Re-indexing likely will resolve these issues. This article tells you how. Read More0 0 18 views | 18 | 0 |
Importer for KiCADWe see that Altium supports importing of files from Kicad to Altium but we do not see how to add that importer. Do we need a later version of Altium to see this? Read More3 1 11 views | 11 | -2 |
Can't connect to Altium Infrastructure Server (AIS) after installationIf you just installed the Altium Infrastructure Server (AIS), the most common reason connection fails is because the licenses that came with the installation package were not installed. Read More0 0 36 views | 36 | 0 |
How to use a licenseI have purchased a license, and I've downloaded and installed the software for Altium Designer. What do I have to do to get the software licensed so I can use it? Read More0 0 31 views | 31 | 0 |
Can't add bending line/Split line cannot be moved after placing/Board region cannot be selectedHow do I add and modify a bending line to my Rigid Flex design? Read More2 1 13 views | 13 | -1 |
How to import CircuitMaker files into AltiumHow to import CircuitMaker / CircuitStudio files into Altium Read More3 2 41 views | 41 | -1 |
Failed to create KeyReported Error message "Failed to create Key" while trying to install Altium Designer even as an offline installation. Read More0 0 20 views | 20 | 0 |
Altium does not start per click (nview)If I try to start Altium Designer by clicking from the start menu or from the task bar it usually takes a lot of tries to do this. Read More1 0 6 views | 6 | -1 |
Background Turns Dark when Placing TrackPressing P, T to place track. Once a net is clicked on to route, the background turns dark. This is a problem because I am now routing my board blind. Can't find the setting to fix this Read More0 0 8 views | 8 | 0 |
Can't delete empty folderCan't delete empty folder from managed content server Read More0 0 16 views | 16 | 0 |
Feature requestSomething is not working the way I expect or want it to work. I would like to see an enhancement. Read More0 0 12 views | 12 | 0 |
Combine OrCAD Schematic Import and PADS Allegro PCB import into single ProjectCreate a single project linking imported OrCAD Schematic Project and imported PADS/Allegro PCB Project Read More0 2 37 views | 37 | 2 |
Altium.PCB.DataModel.dll Crash on PCBDocAltium crashes with a Altium.PCB.DataModel.dll error message when I try to route or when repouring polygons on the PCBDoc. Read More1 1 21 views | 21 | 0 |
Import or Export Design RulesHow to import and/or export design rules? Read More6 6 7 views | 7 | 0 |
Importing a Mechanical Outline to PCBOur mechanical engineer has created a PCB board outline complete with hole sizes & dimensions, and has sent it in 3D step file format. How to create a board shape from this file and other mechanical file types. Read More0 0 36 views | 36 | 0 |
FIPS and BackupsWe're trying to migrate our Concord Pro server installation to a new server, and that new server has a FIPS mode requirement. I cannot perform nightly backups or do any restores on this server with FIPS mode enabled, and I can't disable it. Running the backup results in "This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms." Read More0 0 13 views | 13 | 0 |
Board Cutout not in Gerber outputBoard cutouts are not exported in Gerber file export. This article shows how to generate outlines for the cutouts onto a mechanical layer for documentation and inclusion in the fabrication output files. Read More1 4 30 views | 30 | 3 |
Working with managed templates on A365 vs file-based in private serverDo I need to add my templates to the managed content server, if so how, or is there a way to make the BOM exporter point to my templates on our company server? Read More1 0 44 views | 44 | -1 |
Share project via workspacesIs share project via workspaces an included feature for the AD20 subscription? Read More0 0 11 views | 11 | 0 |
How to set permissions on change-of-state in Concord Pro?Right now, all of our users are able to change the lifecycle state of components (i.e. draft, released, etc.) but we want to give only certain people permission. Is there a way to limit which users can change to which state? Read More0 0 46 views | 46 | 0 |
Altium 365 Data CleanupHow to remove all objects related to components, projects, templates, etc. Read More0 1 36 views | 36 | 1 |
How to control the Designator location in Schematic LibraryComponent designator and comment can be made visible in the documents options of a schematic library. Read More0 6 22 views | 22 | 6 |
Sharing Projects to Members Outside of the Organization Without Invitation to WorkspaceManaged Projects to be edited by outside users needed to be invited to workspace, but not with the new update. Read More0 0 20 views | 20 | 0 |
Accessing A365 Managed Project GIT Repository Outside of Altium DesignerIs it possible to access the A365 git repository through a commandline without opening Altium? Read More0 0 74 views | 74 | 0 |
Copying Circuit Selection From One Project to AnotherWhat is the best method if I want to transfer a section of a schematic circuit and the associated layout from an existing project to another project? Read More0 6 27 views | 27 | 6 |
How to access the Content Vault in the Explorer panel?In Altium Designer 20 the Content Vault is not accessible via the Explorer panel per default. This article describes how you can make the Content Vault accessible via the Explorer panel again. Read More0 0 33 views | 33 | 0 |
Edit Components in Altium 365Working with and editing managed components with Altium 365 Read More1 0 63 views | 63 | -1 |
Connection to Altium 365 is Lost While WorkingIt is possible that connection may be lost to the Altium 365 platform while working due to a number of reasons; ie. service provider outage, server outage, temporary disconnects. This Article discusses how this is handled from the server perspective. Read More0 0 53 views | 53 | 0 |
Re-adding a project to the A365 workspaceHow to re-add a project to the A365 workspace. If the project has been already deleted from the workspace but you want to re-release the project back to the workspace, we need to remove the links from the previous release to the workspace to allow for the re-release to be available. Read More0 0 59 views | 59 | 0 |
Enabling VCS of an Uploaded A365 ProjectA previously released project may not have utilized the built-in VCS of Altium 365. This article discusses how to add the project to the built-in VCS of Altium 365 after it has been released. Read More0 0 54 views | 54 | 0 |
Custom Pad Creation - Multiple Pad to Single PinCustom Pad Creation instructions, as well as explanation of single schematic pin assigning net to multiple PCB Pads with same designator Read More0 1 180 views | 180 | 1 |
Can you set Electrical Clearance in the Design Rules for the Route Tool PathRoute Tool Path is defined on Mechanical layer, how can I define clearance to this path? Read More0 0 89 views | 89 | 0 |
Cannot delete Layer from LayerstackThis article describes a couple of scenarios in a Pcb document that can prevent layer deletion in the Layer Stack Manager. Read More4 0 106 views | 106 | -4 |