Altium Designer Documentation

System Requirements for Altium Concord Pro

Created: March 16, 2021 | Updated: April 7, 2021

Parent page: Installation, Licensing & Management

Ensure that your computer/server meets the system requirements detailed below, prior to installing Altium Concord Pro.

Operating System Support

Altium Concord Pro should be installed on a PC running one of the following officially supported Operating Systems:

  • Windows Server 2019 Standard Edition (64-bit)
  • Windows Server 2016 Standard Edition (64-bit)
Altium Concord Pro cannot be installed on a PC running a 32-bit OS, nor a 64-bit OS that does not support Windows Authentication (Core, Home, Starter, and Base editions). The following is a summary of supported Operating Systems:
  • Officially Supported: Windows Server 2019 Standard Edition 64-bit (Recommended), Windows Server 2016 Standard Edition 64-bit (Minimum).
  • Recommended only for Evaluation: Windows 10 64-bit, Windows 8.1 64-bit - Ultimate or Professional versions in each case. Limited to 10 concurrent websockets in use through Concord Pro's browser interface on such an OS.
Altium Concord Pro relies on a number of Microsoft runtime components for successful operation and access. In some situations these may not be present on the target machine. If you receive an error message about a missing library (DLL) when you attempt to sign in to Concord Pro, it indicates that there are missing Microsoft runtime components. Obtain and install the relevant Microsoft Visual C++ Redistributable Package for your OS.

The following are the recommended system requirements to install and run Altium Concord Pro. Note that these recommendations are for 5 concurrent users.

  • OS: Windows Server 2019 Standard Edition (64-bit)
  • RAM: 16GB+
  • Processor: Intel® Xeon® processor or equivalent (4 or more cores)
  • Disk space: 200GB (SSD)

Minimum System Requirements

The following are the minimum system requirements to install and run Altium Concord Pro. Note that these recommendations are for 5 concurrent users.

  • OS: Windows Server 2016 Standard Edition (64-bit)
  • RAM: 8GB+
  • Processor: Intel Core i3/i5 processor or equivalent (2 or more cores)
  • Disk space: 200GB

Altium Designer Requirements

To fully access and appreciate the features and technologies associated to, and installed with Altium Concord Pro, requires the latest version of Altium Designer.

Web Browser Requirements

To ensure a smooth experience with the Web Viewer - within Concord Pro's browser interface - ensure you have:

  • The latest version of a supported browser installed. Supported browsers (and their minimum supported version) are listed below:

  • That WebGL (or WebGL 2.0) is enabled for it.
  • That the video drivers for your computer are up to date (including drivers for dedicated graphics cards).

Installation & Other Software

Due to the observed unpredictable behavior of antivirus software, it is recommended to disable such software during the installation of Altium Concord Pro.

If the computer is also running Microsoft Exchange Server, you might receive an HTTP Error 503 error when you first attempt to log in. The installation of the Exchange Server can change the Internet Information Services (IIS) configuration in a way that conflicts with Altium Concord Pro. To resolve this, the following changes must be made to the applicationHost.config file:

<handlers accessPolicy="Read, Script">
...

<add name="kerbauth" image="C:\Program Files\Microsoft\Exchange Server\V15\Bin\kerbauth.dll" preCondition="bitness64" />
<add name="WSMan" image="C:\Windows\system32\wsmsvc.dll" preCondition="bitness64" />
<add name="exppw" image="C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\Owa\auth\exppw.dll" preCondition="bitness64" />
<add name="cafe_exppw" image="C:\Program Files\Microsoft\Exchange Server\V15\FrontEnd\HttpProxy\bin\exppw.dll"  preCondition="bitness64" />

...
</handlers>

For information about the ApplicationHost.config file, refer to this article. For information on editing the file, refer to this article.

Additional Software Installed or Configured

  • Internet Information Services (IIS). Installation of Altium Concord Pro will install the version of IIS native to your operating system:
    • IIS 10.0 - Windows Server 2019 Standard Edition (64-bit), Windows Server 2016 Standard Edition (64-bit) and Windows 10 (64-bit)
    • IIS 8.5 - Windows 8.1 (64-bit)
  • Firebird 3.0 database engine
  • .NET Framework 4.8 and .NET Core 3.1.2
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