When things don't display or print properly

Modified by on Jun 11, 2021

Here are some things to try when a panel doesn't open after selection or doesn't display properly, or when things don't display or print properly in general

Applicable Versions: All Versions

Solution Details

There are a number of things to try:
  • Don't forget to try reboot.
  • Check the Windows Display Settings and make sure that the "Change the size and text, apps, and other items" (Scaling) is set to 100% for each monitor. If a change is required, a reboot of Windows is necessary.   It may be too small to see, but if it works, you can experiment with other values to get something usable.
  • Your video board driver(s) may be out of date (see note below.)  A newer video card driver may resolve the issue.  It's always a good idea to have the latest video board driver from the board manufacture's web page (rather than using Windows update or from Device Manager.) You can use the Windows control panel > Device Manager > Display adapters, to see what's installed, then go to the manufacturer's web page to download and install the latest driver.
  • Try going to Preferences System View Desktop section click the Reset  button.
  • It could be a print driver issue. Try closing Altium, use Windows to change your default printer, then try it again.  You may need to delete all your hard copy printers, reboot and then test again.  If it works, you can add your printers back one at a time until you can determine which one is causing the issue.  If you need that printer, updating its driver may resolve the issue.
  • If you have multiple monitors, try disconnecting all but one, then reboot to test.
 
Video driver(s) note:
If you've got a laptop, you might notice you have more than one display adapter. Update both drivers. There may be a way to set the GPU to be the card that gets used for X2.exe. For NVIDIA, You can manage the video settings in the NVIDIA control panel to set a default graphics card 
Open the Nvidia Control Panel.
Select Manage 3D Settings under 3D Settings. 
Click on the Program Settings tab and select the program you want to choose a graphics card for (X2.exe) from the drop down list.  You can also browse for X2.exe in this folder C:\Program Files\Altium\AD[version number]
And try this: 
Click on Manage 3D Settings and open the drop down menu for Global Settings. Select the High-performance NVIDIA processor as your preferred graphics processor and click Apply." 

 
Was this article helpful?
0
0
Found an issue with this document? Highlight the area, then use Ctrl+Enter to report it.

Contact Us

Contact our corporate or local offices directly.

We're sorry to hear the article wasn't helpful to you.
Could you take a moment to tell us why?
You are reporting an issue with the following selected text
and/or image within the active document:
ALTIUM DESIGNER FREE TRIAL
Altium Designer Free Trial
Let’s get started. First off, are you or your organization already using Altium Designer?

If would like to speak with a representative, please contact your local Altium office.
Copyright © 2019 Altium Limited

In that case, why do you need an evaluation license?

If would like to speak with a representative, please contact your local Altium office.
Copyright © 2019 Altium Limited

Got it. You actually don’t need an evaluation license for that.

Click the button below to download the latest Altium Designer installer.

Download Altium Designer Installer

If would like to speak with a representative, please contact your local Altium office.
Copyright © 2019 Altium Limited

Please fill out the form below to get a quote for a new seat of Altium Designer.

By clicking “Get Your Free Trial”, you are agreeing to our Privacy Policy.
You may receive communications from Altium and can change your notification preferences at any time.

If you are on Altium Subscription, you don’t need an evaluation license.

If you are not an active Altium Subscription member, please fill out the form below to get your free trial.

By clicking “Get Your Free Trial”, you are agreeing to our Privacy Policy.
You may receive communications from Altium and can change your notification preferences at any time.

Why are you looking to evaluate Altium Designer?

If would like to speak with a representative, please contact your local Altium office.
Copyright © 2019 Altium Limited

You came to the right place! Please fill out the form below to get your free trial started.

By clicking “Get Your Free Trial”, you are agreeing to our Privacy Policy.
You may receive communications from Altium and can change your notification preferences at any time.

Great News!

Valid students can get their very own 6-month Altium Designer Student License for FREE! Just fill out the form below to request your Student License today.

By clicking “Get Your Free Trial”, you are agreeing to our Privacy Policy.
You may receive communications from Altium and can change your notification preferences at any time.

Got it. You can download a free Altium Designer Viewer license which is valid for a 6 months.

Please fill out the form below to request one.

By clicking “Get Your Free Trial”, you are agreeing to our Privacy Policy.
You may receive communications from Altium and can change your notification preferences at any time.

That’s great! Making things is awesome. We have the perfect program for you.

Upverter is a free community-driven platform designed specifically to meet the needs of makers like you.

Click here to give it a try!

If would like to speak with a representative, please contact your local Altium office.
Copyright © 2019 Altium Limited

Got it. You can download a free Altium Designer Viewer license which is valid for a 6 months.

Please fill out the form below to request one.

By clicking “Get Your Free Trial”, you are agreeing to our Privacy Policy.
You may receive communications from Altium and can change your notification preferences at any time.