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Supporting our customers

We know our success is dependant upon your success. In every major electronics region and country of the world, Altium has a team of skilled software and application engineers with access to our extensive support systems and product specialists who directly link with our R&D team so that your questions can be dealt with quickly.

There are a number of ways you can access the support you need. All our customers are entitled to high-quality support at no cost via our SUPPORTcenter which allows you to log and track issues and search our solutions database.

Altium’s website also provides a wide range of solutions and other community-based information to search from including;

  • Knowledge Base items giving you instant access to an ever expanding database of articles about current technical issues, tips and other up to date information,
  • Forums linking you directly to other Altium customers, developers and engineers who are able to monitor and respond to your requests,
  • Learning Guides giving you step-by-step explanations on how to get the most out of your design environment.
  • In the Workshop articles offering you a growing collection of Altium Designer technical tips and how they can benefit your designs.
  • TRAININGcenter update your skills and make the most of your design software by viewing our training videos; participate in an online training session or join us for face-to-face training.

To find out more about Altium’s optional support choices contact Altium's support team. To locate your local Support center select your country from the list below: